కాల్ సెంటర్ ఏజెంట్

INTERNATIONAL CALL CENTRE EXECUTIVES

Position: International Call Centre Executive

Experience: Minimum 2+ Years Mandatory

Process: International Voice Process

Employment Type: Full-Time

Job Description

We are looking for experienced and confident International Call Centre Executives to join our team and handle communication with international customers/clients.

The ideal candidate should have strong English communication skills, a professional approach, and prior experience handling international voice processes.

Key Responsibilities

Handle inbound and/or outbound calls with international customers/clients.

Communicate professionally and effectively in English.

Understand customer requirements and provide appropriate information/support.

Maintain call quality and achieve assigned performance targets.

Follow process guidelines, scripts and quality standards.

Maintain accurate customer and call records.

Handle customer queries professionally and ensure a positive customer experience.

Eligibility

Minimum 2+ years of experience in an International Call Centre / BPO is mandatory.

Candidates with less than 2 years of relevant international call-centre experience will not be considered.

Excellent verbal communication skills in English.

Good listening and interpersonal skills.

Comfortable working with targets and performance-based metrics.

Basic computer knowledge.

Candidates should be professional, punctual and customer-focused.

What We Offer

Competitive salary based on experience and interview performance.

Professional work environment.

Growth and career development opportunities.

Opportunity to work with international clients/processes.

Important: Only candidates with 2+ years of relevant International Call Centre/BPO experience should apply.

  • It is a Full Time అమ్మకాలు / వ్యాపార అభివృద్ధి job for candidates with 2 - 6 years of experience.

Call Centre Agent job గురించి మరింత

ఇవ్వబడ్డ Call Centre Agent jobకు సంబంధించిన అన్ని సమాధానాలను పొందడానికి దయచేసి FAQలను పరిశీలించండి
ఈ Call Centre Agent position కు ఎలాంటి అర్హత మరియు అనుభవం అవసరం?
Ans : అభ్యర్థులు అన్ని విద్యాస్థాయిలు అర్హత, 2-6 సంవత్సరాల అనుభవం మరియు Cold Calling వంటి skills కలిగి ఉండాలి।

ఈ role లో జీతం మరియు job type ఏమిటి?
Ans : ఈ job కు జీతం ₹12,000-₹30,000 నెలకు ఉంటుంది. ఇది ఒక Full Time job.

ఈ Call Centre Agent job యొక్క work schedule ఏమిటి?
Ans : ఈ job కు 6 days పని రోజులు ఉన్నాయి మరియు టైమింగ్స్ 09:00 AM - 06:00 PM ఉన్నాయి.

ఈ job ను ఇంటి నుండి చేయవచ్చా?
Ans : అవును, ఇది work from home job కావడంతో ఇంటి నుండి చేయవచ్చు.

ఈ Call Centre Agent job లో ఎన్ని vacancies ఉన్నాయి?
Ans : ఈ position కి 5 openings ఉన్నాయి.

ఈ job అన్ని genders కు అందుబాటులో ఉందా?
Ans : అవును, ఈ job పురుషులు మరియు మహిళలు ఇద్దరికీ అందుబాటులో ఉంది.

ఈ Call Centre Agent job యొక్క ముఖ్య బాధ్యతలు ఏమిటి?
Ans : Call Centre Agent గా, ముఖ్య బాధ్యతలు Cold Calling వంటి skills ను కలిగి ఉంటాయి. ఈ role అమ్మకాలు / వ్యాపార అభివృద్ధి category లో భాగం.

ఈ position యొక్క job location ఏమిటి?
Ans : ఈ position యొక్క job location Salt Lake, Kolkata.

ఈ Call Centre Agent job కు సరైన అభ్యర్థి ఎవరు?
Ans : Cold Calling వంటి skills మరియు 2-6 సంవత్సరాల అనుభవం ఉన్న అభ్యర్థి ఈ job కు సరైనవాడు.

ఈ Call Centre Agent job ను మంచి అవకాశంగా ఏమి చేస్తుంది?
Ans : ఇది మంచి అవకాశం ఎందుకంటే ఈ job కు ₹12,000-₹30,000 నెలకు జీతం ఉంది, ఇది ఒక Full Time job మరియు 5 openings ఉన్నాయి.

అభ్యర్థులు మరింత సమాచారం కోసం HRకు call చేయవచ్చు.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

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2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...