Appointment Setter – Remote Phone Sales (Warm Leads) Remote

Appointment Setter Remote Phone Sales (Warm Leads)

ABOUT BOKEH CREATIVES

We're a professional portrait studio in Roseville, California. We photograph families and their fur babies, and we're good at it. The pictures end up on people's walls for the next thirty years.

THE ROLE

You call people who have already raised their hand and said they're interested, and you book them into a session. Every lead is warm. There is no cold calling here, and there are no lists you bought.

The close is the appointment. You get them excited, you handle the hesitation, and you get a real date on the calendar before you hang up on the first call. If you've ever set appointments for a living and been measured on it, you already know this job.

This is a high-volume phone seat, and we'll be specific about what that means: our bookers make between 95 and 160 outbound calls a day. You'll spend your day in calling blocks, dialing back-to-back, with a handful of inbound calls mixed in. If dialing all day drains you, this will not be a fit. If you get into a rhythm and the hours disappear, keep reading.

WHAT YOU'RE ACTUALLY SELLING

A feeling. Somebody's dog is nine years old and they've never had a real picture of the two of them. Your job is to have a genuine conversation about that and then put it on the calendar. You are not pitching a product spec. You are not collecting a debt. You're talking to people about what they love most.

WHO DOES WELL HERE

  • You've spent your day on the phone before inside sales, telemarketing, a call center, appointment setting, a dialer.
  • You've closed something that cost real money in one sitting: timeshare, solar, auto, home improvement, coaching, high-ticket anything. Industry doesn't matter at all to us.
  • You've worked from home before and gotten your numbers without anyone standing behind you.
  • You can name your own numbers. Close rate, appointments per day, rank on the board if you know yours, tell us.
  • You actually like animals and kids. Our clients can hear it.

HOURS AND PAY

Monday through Friday, 8:00am to 5:00pm Pacific. (optional hours of 10am-7pm pacific)

We offer a generous base plus commission.

Fully remote, anywhere in the US. We genuinely don't care where you live.

WHAT "GOOD" LOOKS LIKE HERE

Four bookings a day with 95+ calls a day. We care about the quality of your connected calls, not how many dials it took you.

WHAT YOU NEED TO HAVE

  • At least a year of phone sales, inside sales, telemarketing, or appointment setting.
  • Your own computer, a wired headset, and reliable high-speed internet.
  • A quiet, dedicated space to work from. Clients can hear a household.
  • Comfort in a CRM. We use GoHighLevel experience with it is a bonus, not a requirement.

BEING STRAIGHT WITH YOU

Most people take 30 days to hit full stride here. Some of our strongest bookers were slow out of the gate and then took off. We'd rather hire someone who stays two years than someone who's hot for six weeks.

TO APPLY

Answer the screening questions, and record the voice responses. We listen to every one from qualified applicants. The voice note matters more to us than your resume does this is a phone job, so we'd like to hear you.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...