• Minimum 8 years of working experience in IT, including enterprise application support/integration
• Minimum 5 years of hands-on process automation/RPA delivery experience (analysis, build, test, deploy,
hypercare)
• Minimum 5 years of hands-on Automation Anywhere experience (A360) as a senior/lead developer within an
enterprise RPA CoE
• Deep experience with Automation Anywhere A360 (Control Room, device pools/bot runners, queues,
credentials/locker, packages, bot lifecycle, AARI as applicable)
• Experience designing and implementing agentic automation / Agent Process Automation (APA) patterns (e.g.,
human-in-the-loop, tool/function calling, prompt/version control, evaluation/monitoring, and safe-guardrails)
• Python/Pythonic skills: ability to write clean, testable Python (packages, virtual environments, logging,
exception handling) and integrate Python and APIs into automation solutions
• Experience with Process Analysis, Design, Implementation and System Testing
• Strong technical experience in architecting and building end-to-end solutions
• Experience with Business and Technical requirements
• Strong understanding of XML and XSD structures
• Understanding and building custom APIs
• Experience leading projects end-to-end including UAT & hyper care
• Effective written and oral communication skills
• Solid Problem-Solving and Analytics skills to understand complex requirements, define advanced
technical/functional solutions, troubleshoot issues, and identify fixes
• Demonstrated desire for continuous improvement and learning
• Ability to communicate effectively with a diverse set of clients and vendors across multiple disciplines
• Proficient in analyzing complex systems (applications/data structures) and their associated relationships.
Preferred Qualifications
• Current Automation Anywhere certifications (A360 Advanced/Master as applicable) and/or Control Room
administration experience
• Hands-on experience in IQ Bot /Meta Bot / Task Bot
• Experience with GenAI/LLM integrations for automation (e.g., document understanding,
classification/extraction, copilots/assistants) and operationalizing them responsibly
• Python ecosystem familiarity (requests, pandas, pytest) and CI/CD practices for automation code (source
control, pipelines, code reviews)
• Technically Proficient in both Windows and Linux server operating systems
• Strong work experience in any of the following technologies: HTML/Java/Perl/JavaScript/SQL Server
database/Web Services/APIs
• Familiarity with Data Modeling, Data Mining (using industry standard tools)
• Data visualization skills using PowerBI or other package
• Familiarity with process mapping/mining tools
• Pharmacy Benefits Management (PBM), Retail Pharmacy and/or Healthcare experience
Education
• Bachelor's degree in a technical or information management field or related technical experience required