Bilingual Quality Assurance Specialist

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Job Description:

  • Perform end-to-end testing of our human to AI interactions and experiences
  • Conduct tests in both English and Spanish
  • Validate AI fitment clarification behavior
  • Examine call transcripts and logs, generating clear and actionable defect reports
  • Support catalog quality initiatives to resolve data content issues impacting fitment and lookup accuracy

Requirements:

  • Bilingual proficiency in English and Spanish
  • Strong automotive parts and fitment knowledge from supply chain or repair service experience
  • Familiarity with automotive catalog concepts and/or Auto Care ACES/PIES
  • Experience in structured Quality Assurance testing
  • Strong communication skills and follow-through with product, engineering, and operations teams

Benefits:

  • medical, financial, and retirement benefits
  • target bonus
  • restricted stock units
  • various paid time off benefits (including PTO and parental leave)
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