Other Jobs To Apply
No other job posts for this day.
<p style="margin: 0.05pt 0in 0.0001pt 10.95pt; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong>**THIS IS POSITION CAN BE IN OFFICE OR REMOTE**</strong></p>
<p style="line-height: normal; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: 'Noto Sans', sans-serif; color: #2d2d2d;">Our team members are passionate about providing exceptional service to our policyholders and agents as well as supporting internal peers. If you thrive in a fast-paced environment, have strong analytical skills, and enjoy working as a team, you could be a great fit for Billing Services!</span></p>
<p style="margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Essential Functions:</p>
<ul style="margin-bottom: 0in; margin-top: 0px;" type="disc">
<li style="color: #2d2d2d; line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: 'Noto Sans', sans-serif;">Answers inbound phone calls, responds to inquiries in a thorough, accurate, timely and courteous manner, and completes outbound follow-up calls as needed</span></li>
<li style="color: #2d2d2d; line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: 'Noto Sans', sans-serif;">Analyze billing system information to service our internal and external customers effectively and efficiently</span></li>
<li style="color: #2d2d2d; line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: 'Noto Sans', sans-serif;">Respond professionally to customer inquiries via phone, email, or letter</span></li>
<li style="color: #2d2d2d; line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: 'Noto Sans', sans-serif;">Billing system entry, as needed, to maintain account integrity</span></li>
<li style="color: #2d2d2d; line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: 'Noto Sans', sans-serif;">Handle inbound premium payments</span></li>
<li style="color: #2d2d2d; line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: 'Noto Sans', sans-serif;">Adhering to all compliance regulations and security policies</span></li>
<li style="color: #2d2d2d; line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: 'Noto Sans', sans-serif;">Review and issue premium refunds</span></li>
<li style="color: #2d2d2d; line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: 'Noto Sans', sans-serif;">Review and evaluate internal collection attempts and send to a third party collection agency</span></li>
<li style="color: #2d2d2d; line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: 'Noto Sans', sans-serif;">Daily/Monthly billing system reconciliation</span></li>
<li style="color: #2d2d2d; line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: 'Noto Sans', sans-serif;">Monitor accounts receivable balances </span></li>
<li style="color: #2d2d2d; line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: 'Noto Sans', sans-serif;">Performs other duties as assigned</span></li>
</ul>
<p style="margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Required Skills:</p>
<ul style="margin-bottom: 0in; margin-top: 0px;" type="disc">
<li style="color: #2d2d2d; line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: 'Noto Sans', sans-serif;">Ability to multitask in a fast-paced environment</span></li>
<li style="color: #2d2d2d; line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: 'Noto Sans', sans-serif;">Team player able to develop strong internal working relationships and collaborate with peers on a daily basis.</span></li>
<li style="color: #2d2d2d; line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: 'Noto Sans', sans-serif;">Having a positive demeanor, good verbal and written communication skills, and professional in all aspects</span></li>
<li style="color: #2d2d2d; line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: 'Noto Sans', sans-serif;">Ability to research problems to resolve and make decisions</span></li>
</ul>
<ul style="margin-bottom: 0in; margin-top: 0px;">
<li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; line-height: 107%; font-family: 'Noto Sans', sans-serif; color: #2d2d2d;">Take ownership of any follow-up work necessary to service customer</span></li>
<li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; line-height: 107%; font-family: 'Noto Sans', sans-serif; color: #2d2d2d;">Ability to quickly learn and adapt to new software programs</span></li>
<li style="margin: 0in 0in 8pt 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; line-height: 107%; font-family: 'Noto Sans', sans-serif; color: #2d2d2d;">Ability to maintain confidential and sensitive information</span></li>
</ul>
<p style="margin: 0in 0in 0in 0.25in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: 'Noto Sans', sans-serif; color: #2d2d2d;">Required Experience</span></p>
<ul style="margin-bottom: 0in; margin-top: 0px;" type="disc">
<li style="color: #2d2d2d; margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: 'Noto Sans', sans-serif;">High school diploma or general education degree (GED); or up to one-year related experience and/or training; or equivalent combination of education and experience.</span></li>
</ul>
<p style="margin: 0in; font-family: Calibri; font-size: 12.0pt;"> </p>
<p style="margin: 0in; font-family: Calibri; font-size: 12.0pt;"> </p><div>
<div><span style="color: #595959; font-family: 'Open Sans'; font-size: 14.6667px; background-color: #ffffff;">A minimum requirement for this position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.</span></div>
</div>
<!--_dfFormat_=html-->
