Business Systems Lead-Remote with one week per month on-site
<div><strong>Business Systems Lead- REMOTE with monthly on-site visits</strong><br/><strong>About the Role</strong><br/><br/>We're looking for a Business Systems Lead to own our enterprise systems, with Epicor ERP (E10/Kinetic) at the center. This role requires a strong understanding of how the business operates, including Quote-to-Cash, Procure-to-Pay, and the processes in between, along with the data skills to turn information into decisions leadership can act on.<br/><br/><strong>This is a remote position with regular on-site visits to our Trumbauersville, Bucks County, Pennsylvania headquarters. Training would be onsite for the first three weeks. Then on-site one week per month. </strong><br/><br/><strong>What You'll Do</strong><br/><strong>Own the ERP System</strong><br/><ul><li>Serve as the functional lead for Epicor ERP across departments</li><li>Troubleshoot issues and support upgrades, enhancements, and rollouts</li></ul><strong>Support End Users</strong><br/><ul><li>Train users and provide hands-on support</li><li>Maintain documentation and standard operating procedures</li></ul><strong>Bridge Business and Systems</strong><br/><ul><li>Partner with Sales, Customer Service, Production, Purchasing, Supply Chain, Quality, and Finance to keep systems aligned with operations</li><li>Standardize processes and recommend system-based improvements</li></ul><strong>Turn Data Into Decisions</strong><br/><ul><li>Build reports and dashboards in Epicor and related tools</li><li>Use Excel, SQL, and Power BI to analyze data and develop KPIs</li></ul><strong>Contribute to Help Desk Support</strong><br/><ul><li>Provide Tier 1 support as part of the IT team's shared coverage</li></ul><strong>What You Bring</strong><br/><strong>Required</strong><br/><ul><li>Associate's or bachelor's degree in Information Technology, Computer Science, Business, or a related field</li><li>3-5 years of experience in a business systems role</li><li>Hands-on experience with Epicor 10/Kinetic</li><li>Advanced Excel skills</li><li>Strong analytical and communication skills</li><li>Ability to work effectively across functions in a dynamic environment</li></ul><strong>Nice to Have</strong><br/><ul><li>Experience with SQL and/or Power BI</li></ul><strong>Good to Know</strong><br/><ul><li>Occasional after-hours support is required</li><li>Work is remote but must be onsite for up to one week per month. Company covers travel and lodging costs.</li></ul></div>
