Position Title: Cardiac Device Specialist I, Evening Shift

Location: 100% Remote (U.S. – candidates must reside in the contiguous United States)
Shift: This role is for afternoon/evening coverage, with shifts starting after 12:00 PM, noon EST.

About The Role

As a Cardiac Device Specialist at PaceMate, you'll join a team of experienced professionals dedicated to improving outcomes for patients with cardiac implantable electronic devices (CIEDs). Working remotely, you'll use your expertise in cardiac electrophysiology and device management to analyze remote transmission data and diagnostics, interpret complex arrhythmias, and provide the accurate clinical documentation that providers rely on to guide patient care.

This role requires deep technical knowledge—you'll assess device function across multiple manufacturers, recognize abnormalities and arrhythmias, and recommend strategies to address issues. If you're passionate about applying your CIED expertise in a patient-centered environment that values compassion, integrity, and excellence, we'd like to hear from you.

What You’ll Do

• Remotely monitor patients with CIEDs using PaceMate's proprietary software

• Analyze and interpret ECG/EGM data and device diagnostics, identifying abnormal device function and complex arrhythmias

• Document findings accurately and professionally, communicating with providers as needed according to PaceMate's best practice standards

• Work independently to manage your daily workflow while collaborating closely with teammates and clinical leadership to ensure efficient, accurate, and timely interpretations

• Maintain strict confidentiality and adhere to all HIPAA and PHI protocols

• Contribute to our patient-centered care philosophy—at PaceMate, every teammate is a caregiver whose role is to meet the needs of the patient

What We’re Looking For

• Minimum two years of recent cardiac device management experience, OR successful completion of a formal cardiac rhythm management program

• Hands-on experience interrogating and interpreting device diagnostics for at least three of the four major manufacturers: Medtronic, Abbott, Boston Scientific, and Biotronik

• Proficiency in ECG/EGM interpretation, including complex arrhythmia recognition

• Moderate to advanced technical skills

• Dedicated home workspace free from distractions, with reliable internet connectivity and the ability to work independently while engaging actively with your team throughout the day

• Ability to pass PaceMate's candidate technical assessment during the interview process

Nice-to-Haves

• Bachelor's or associate degree in a related field (nursing, cardiovascular technology, biomedical engineering, or similar) not required but strongly preferred
• IBHRE Certification (CCDS, CEPS, CDRMS) not required nut strongly preferred; CCT or CRAT a plus
• Industry experience with cardiac rhythm management
• Proficiency with collaboration tools including Microsoft Office Suite, Teams, and Slack

Physical Requirements

• While performing the duties of this job, the employee is consistently required to remain in a stationary position, constantly operate a computer or other office equipment, and frequently communicate with customers and employees.

• Must be able to exchange accurate information, with the ability to effectively utilize voice over internet protocol; and repetitive motions using fingers and forearms in data entry.

• You must reside within the geography of the territory.

• You must only work from within the contiguous Unites States.

• If working from, residing at a location other than your legal address that PaceMate has on file, employee must inform IT and get approval to do so.

• Whenever Confidential information is carried by a Pace Mate worker into a foreign country; the information is either stored in some inaccessible form, such as an encrypted external storage media, or always remain in the worker's possession.

• PaceMate's workers shall not take Secret Pace Mate information into another country unless the permission has been obtained from Physical Security management.

Why Join PaceMate®

Benefits: Full-time employees receive a comprehensive benefits package including health, dental, and vision insurance; HSA and FSA options; short- and long-term disability; AD&D coverage; 401(k) retirement savings; paid time off; and additional voluntary benefits including legal insurance, critical illness, hospital indemnity, and accident coverage. We also offer an employee assistance program, financial wellness resources, and discount programs.

Compensation: On top of a Robust Benefit Package, we are targeting a compensation range of $34.61 - 44.23 per hour, depending on education, experience, and certifications. This evening shift will also be eligible for an additional $4.00 per hour for certain hours worked, our generous shift differential.

Equal Opportunity Employer: We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

About PaceMate®

PaceMate® is a patient-centered, tech-enabled cardiac device monitoring platform serving integrated delivery networks and academic health systems nationwide. Vendor-neutral and EMR-agnostic, PaceMate connects every major device manufacturer into a single platform that sits on top of any EHR.

More than 2.3 million patients are managed on the industry’s only research-grade cardiac dataset, validated by 33 peer-reviewed publications, powering AI-driven clinical and operational analytics. A managed patient services model extends clinic capacity and ensures every cardiac device patient is monitored, every time.

Learn more at PaceMate.com