Company: Shyva

Location: US (Remote)

Employment Type: Part-time

About the Role

At Shyva, we are building technology to simplify global trade compliance, customs operations, and tariff management.

We are looking for an experienced US Customs Broker or Trade Compliance Specialist who has worked directly with customs brokerage companies, importers, freight forwarders, or international trade operations.

This is a hands-on role for someone who understands how customs clearance works in practice — from reviewing commercial invoices and packing lists to validating HS/HTS codes, determining applicable duties, identifying compliance risks, and resolving documentation issues.

You will work closely with our product and engineering teams to bring real-world customs expertise into our platform. Your experience will help us build reliable workflows, define business rules, validate system outputs, and handle the complex scenarios that arise in international trade.

What You'll Do

1. US Customs Operations & Compliance

• Apply your hands-on experience with US customs brokerage, import/export operations, and customs clearance processes.
• Review commercial invoices, packing lists, bills of lading, certificates of origin, customs declarations, and other trade documents.
• Identify missing information, inconsistencies, and compliance risks in customs documentation.
• Help ensure that import and export transactions meet applicable customs requirements.
• Advise on common customs clearance challenges, documentation requirements, and operational best practices.
• Review product descriptions, specifications, and supporting documents to determine or validate appropriate HS/HTS classifications.
• Determine applicable customs duty rates, additional tariffs, and other import charges.
• Identify cases involving Section 301 tariffs, antidumping duties, countervailing duties, and other trade remedies.
• Assess country-of-origin requirements and their impact on tariff treatment.
• Research relevant customs regulations, tariff schedules, official guidance, and customs rulings to support classification and duty decisions.
• Review structured and unstructured trade documents and extract relevant product, shipment, origin, classification, and duty information.
• Validate SKU-level data against source documents and identify discrepancies.
• Establish practical rules for handling incomplete, inconsistent, or conflicting information across trade documents.
• Define the checks needed to improve the accuracy and reliability of customs and tariff data.
• Help establish clear review and escalation processes for complex or uncertain cases.

4. Product Development & Domain Expertise

• Work directly with product managers, engineers, and AI teams to translate customs workflows into clear product requirements.
• Define business rules, validation criteria, decision frameworks, and exception-handling logic.
• Review and test platform outputs for HS/HTS classification, duty calculations, document extraction, and compliance checks.
• Identify edge cases based on real-world brokerage and import operations.
• Provide feedback on product workflows to ensure that they reflect actual industry practices.
• Help create domain documentation, operational guidelines, test scenarios, and reference examples.

5. Regulatory Research & Continuous Improvement

• Monitor relevant changes to tariff schedules, customs regulations, trade policies, and import requirements.
• Assess how regulatory changes affect duty calculations and existing product logic.
• Research free trade agreements and preferential tariff programs, including applicable rules of origin.
• Support the development of repeatable processes that improve customs data quality and reduce manual work.

What You Bring

• Proven hands-on experience in US customs brokerage, customs clearance, import/export operations, or trade compliance.
• Previous experience working with US customs brokerage companies, freight forwarders, importers, or customs consulting firms.
• Practical knowledge of international trade documentation and US customs clearance workflows.
• Experience determining or validating HS/HTS classifications and applicable customs duties.
• Familiarity with US customs processes, HTSUS, CBP requirements, and relevant tariff regulations. Experience with EU or other international customs frameworks is an advantage.
• Ability to review product-level and shipment-level trade data and identify errors, missing information, and compliance risks.
• Working knowledge of country-of-origin rules, preferential trade programs, and additional duties or trade remedies.
• Strong analytical skills and the ability to explain complex customs requirements in clear, practical terms.
• Ability to document operational procedures, business rules, and exception-handling requirements.
• Good communication skills and the ability to work closely with technical and non-technical teams.

Nice to Have

• US Licensed Customs Broker (LCB), Certified Customs Specialist (CCS), or an equivalent relevant customs qualification.
• Experience supporting US importers or handling US customs entries and clearance.
• Experience with customs compliance software, global trade management systems, or tariff databases.
• Experience reviewing high volumes of commercial invoices, packing lists, SKU lists, and other trade documents.
• Familiarity with AI-powered document processing, data extraction, or automated compliance validation.
• Experience working with technology companies or contributing domain expertise to software product development.
• Knowledge of export controls, sanctions compliance, or other trade-related regulatory requirements.

Why Join Shyva?

This is an opportunity to use your practical customs experience to help build technology that solves real problems in global trade.

You will work directly with the team building the product and help shape how customs documents, product classifications, tariff calculations, and compliance rules are handled.

Your industry knowledge will have a direct impact on product accuracy, operational efficiency, and the way businesses manage complex international trade requirements.

If you have worked in customs brokerage or trade compliance and want to apply your experience to a technology-driven product, we would love to hear from you.