Distribution Operations Manager
Job Description:
- Maintain Distribution general policies & expected practices
- Lead process and policy reviews
- Develop and document standard operating procedures and playbooks
- Ensure SFDC hygiene and data integrity with Sales and Channels Operations and distributor teams
- Maintain parent-child relationships, distributor contacts, and coverage models
- Maintain weekly partner report recipient lists
- Identify automation and process simplification opportunities
- Partner with Programs and Marketing teams on annual and quarterly incentive planning
- Coordinate approvals of program terms and conditions
- Support rollout of new programs, policies, and initiatives
- Support incentive tracking and compliance
- Work with Finance on annual and quarterly goal setting and approvals
- Coordinate price change activities
- Ensure reporting accuracy and readiness
- Support quoting processes, inventory planning, and operational troubleshooting
- Assist other departments with distribution ecosystem onboarding and rollouts
Requirements:
- 5–8+ years in channel, distribution, or sales operations within a technology vendor
- Strong understanding of two-tier distribution models
- Salesforce (SFDC) operational experience
- Experience managing policies, programs, and channel governance
- Strong organizational and communication skills
Benefits:
- medical
- dental
- vision
- life and disability insurance
- 401(k)
- 11 paid holidays
- vacation time
- sick time
- comprehensive leave program
