Email Marketing Manager
<p><span style="font-weight: bold">Job Title:</span> Email Marketing Manager</p> <p><span style="font-weight: bold">Location:</span> Remote (Worldwide)</p> <p><span style="font-weight: bold">Employment Type:</span> Full-Time Contractor</p> <p><span style="font-weight: bold">Working Hours:</span> 12:00 PM – 8:00 PM BST (Monday–Friday)</p> <p><span style="font-weight: bold">Industry:</span> E-commerce / Email Marketing</p> <p><span style="font-weight: bold"><br>About Us</span></p> <p>Mint Source is a remote-first bridge that connects vibrant talent with international clients and agencies, enabling skilled individuals to showcase their expertise on a global stage.</p> <p><span style="font-weight: bold"><br>Role Overview</span></p> <p>Mint Source is recruiting an <span style="font-weight: bold">Email Marketing Manager</span> to join a UK-based <span style="font-weight: bold">Klaviyo Platinum Partner</span> agency that works with e-commerce brands. You'll own email and SMS strategy and execution for <span style="font-weight: bold">5-7 e-commerce brands</span>, managing the full campaign lifecycle from planning through optimization while serving as the client's trusted marketing partner. You'll work alongside copywriters, designers, and technicians to get campaigns out the door on time and in good shape. Success in this role looks like high-performing campaigns, clear client communication, and consistent revenue impact across accounts. This is the lane where strong retention work meets direct brand ownership, so the right person will enjoy both the strategy and the execution side of email.</p> <p><span style="font-weight: bold"><br>What You'll Do</span></p> <ul> <li>Plan and execute email and SMS marketing strategies for <span style="font-weight: bold">5-7 e-commerce brands</span> using <span style="font-weight: bold">Klaviyo</span> and related platforms</li> <li>Own end-to-end campaign delivery, from strategy and setup through launch, QA, and post-campaign analysis</li> <li>Act as the primary client contact by joining meetings, sharing weekly performance reports, and responding to questions over <span style="font-weight: bold">Slack</span> and email</li> <li>Collaborate with copywriters, designers, and technicians to launch campaigns accurately and on schedule</li> <li>Monitor and optimize performance across open rates, click-through rates, and revenue contribution</li> <li>Run A/B tests, manage segmentation, and build automations that improve engagement and conversions</li> <li>Ensure every campaign meets quality and compliance standards, including CAN-SPAM and GDPR requirements</li> <li>Manage tasks and timelines using structured workflows in <span style="font-weight: bold">ClickUp</span> and <span style="font-weight: bold">Slack</span> to keep projects on track</li> </ul> <p><span style="font-weight: bold"><br>What We're Looking For</span></p> <ul> <li>3.5+ years of hands-on experience in e-commerce email and SMS marketing with strong <span style="font-weight: bold">Klaviyo</span> expertise (certification preferred)</li> <li>Proven ability to manage multiple brand accounts simultaneously without letting execution quality slip</li> <li>Deep understanding of email and SMS automation, segmentation, and customer journey mapping</li> <li>Comfortable reviewing designs in <span style="font-weight: bold">Figma</span> and working within project management tools like <span style="font-weight: bold">ClickUp</span> and <span style="font-weight: bold">Slack</span></li> <li>Strong written and spoken English with confidence in client-facing communication</li> <li>A data-driven mindset, with the ability to spot issues, recommend improvements, and act on insights</li> <li><span style="text-decoration: underline">In-house email marketing experience at a fashion or apparel brand is a strong plus</span></li> <li>Experience with <span style="font-weight: bold">Postscript</span>, <span style="font-weight: bold">Attentive</span>, or subscription platforms such as <span style="font-weight: bold">Recharge</span> or <span style="font-weight: bold">Bold</span> is a plus</li> <li>Structured and detail-oriented, comfortable managing overlapping deadlines in a fast-paced agency environment</li> <li>Portfolio or work samples welcome but not required</li> </ul> <p><span style="font-weight: bold"><br>Key Performance Metrics (KPIs)</span></p> <ul> <li>Drive measurable improvements in engagement metrics (open rates, CTR) and revenue attribution across assigned accounts</li> <li>Deliver campaigns and automations on time and error-free, meeting all QA and compliance standards</li> <li>Execute A/B testing and optimization initiatives that produce documented performance gains</li> <li>Maintain clear, reliable client communication and reporting that builds trust and strengthens long-term relationships</li> <li>Ramp arc: by day 30, fully onboarded onto 2-3 accounts and shadowing campaign delivery. By day 60, independently running campaigns across your full book of <span style="font-weight: bold">5-7 brands</span>. By day 90, identifying optimization opportunities and leading client conversations with minimal oversight.</li> </ul> <p><span style="font-weight: bold"><br>What You Get</span></p> <ul> <li>Competitive compensation discussed individually based on experience and location</li> <li>Fully remote work with a UK-aligned schedule</li> <li>Exposure to multiple international e-commerce brands and campaigns</li> <li>Clear ownership, defined KPIs, and autonomy in how you deliver results</li> <li>Structured workflows, collaborative teammates, and regular feedback</li> <li>Opportunities to grow your expertise within a specialized email marketing environment</li> </ul>