Job Description:

• Provide fuel cell service during field visit dispatches
• Operate a service vehicle safely
• Create daily workflows from scheduled tasks and work autonomously
• Perform on-site preventative maintenance, repairs, testing, and diagnostics
• Follow company procedures and protocols
• Diagnose technical errors and implement appropriate solutions
• Cooperate with technical teams and share information across the organization
• Comprehend and follow customer access requirements
• Maintain the service vehicle and spare-parts inventory
• Maintain and build positive customer relationships
• Produce timely, detailed service reports
• Perform other assigned responsibilities
• Attend two initial training sessions of up to four weeks each in San Jose, California
• Report to the Northeast Region Field Service Manager and Remote/Field Office in Connecticut

Requirements:

• Required to reside within the Service District
• High school diploma and 6 years’ experience in electrical, process controls, or electro-mechanical fields; or technical diploma, Journeymen Certification, or Electrician Certification in a technical field and 4 years of relevant industry experience; or 5+ years of relevant commercial electrical experience combined with electrical-related military experience
• Strong electrical troubleshooting/diagnostic skills
• Familiarity with electrical safety standards, especially OSHA and NFPA 70E
• Experience with three-phase systems, uninterruptible power supplies, electrical generation and distribution systems, power electronics, automatic transfer switches, or microprocessor-based control platforms
• Experience with electrical/electronic test and measurement equipment
• Ability to read and interpret electrical single-line diagrams and blueprints
• Experience performing equipment maintenance in accordance with ANSI/NETA standards for Electrical Power
• Mechanical system aptitude, including troubleshooting/repair skills
• Ability to work autonomously and demonstrate sound judgment
• Effective written and verbal English communication
• Ability to execute written and verbal procedures and sequenced work instructions
• Ability to regularly handle equipment up to 50 lbs. and occasionally lift up to 70 lbs.
• Ability to reach, squat, bend, twist, use ladders or stepstools, and work at elevation while following safety protocols
• Ability to facilitate 24x7 on-call duty and shift work
• Ability to work alternative schedules, including Wednesday-Sunday shifts one week per month
• Ability to support overtime
• Ability to regularly travel throughout a large Service District, such as Connecticut and Upstate NY
• Ability to travel occasionally to other US and international destinations
• Maintains a driving record in good standing

Benefits:

• Standard company benefits
• Equal employment opportunity and reasonable accommodations consistent with applicable laws