Front Office Receptionist
Front Office Receptionist
The Front Office Receptionist is the friendly, welcoming face for staff and guests at our production studio, creating a positive and inclusive environment. You\'ll be responsible for opening and closing the studio, managing mail and deliveries, and assisting with light Operations tasks such as way-finding, stocking, and minor coordination. This is primarily a desk-based role with regular periods of quiet downtime. Reporting to the Operations Manager and supporting a 70+ person office, this role is essential for smooth daily operations but is not intended as a path to a creative production role.
Core Competencies:
- Team Oriented Office Support Be the friendly, professional face of the office; welcoming employees, guests, and vendors and helping create a warm, positive, and inclusive environment.
- Proactive Support with Discernment Stay open and eager to assist the Operations team, be receptive to supporting others when appropriate, and contribute in ways that are purposeful and aligned with your role.
- Clear Communication, Organization & Follow-Through Keep things running smoothly through strong organization, attention to detail, and thoughtful communication across schedules, deliveries, and shared spaces.
- Dependability, Patience & Office Security Show up on time, stay steady under pressure, follow procedures consistently, and help maintain a secure workplace
Responsibilities:
- Building Operations
- Monitor safety, cleanliness, and overall efficiency of building services.
- Schedule and receive deliveries to ensure timely coordination.
- Alert the Operations Coordinator/Manager to repair needs.
- Assist with reservations for parking spaces.
- Point person for all wayfinding in the building
- Reception and Keyholding
- Greet all visitors, manage incoming mail, and packages.
- Open/close the office daily, ensuring security and accessibility.
- Craft Services
- Support Facilities Coordinator to ensure the kitchen and green room are stocked with snacks, beverages, and essentials.
- Facilitate lunch deliveries to the office
- Support office celebrations, including birthdays and other events.
Requirements:
- Warm, welcoming demeanor that fosters an inclusive office culture.
- Dependable, punctual, and resourceful.
- Excellent verbal and written communication skills.
- Exceptional organizational skills and attention to detail.
- Strong multitasking abilities with a positive, collaborative approach.
- Ability to lift up to 30 pounds.
- Skilled at identifying potential issues and addressing them promptly.
- Comfortable using Google Suite (Drive, Docs, Sheets, Slides, Gmail, Forms, and Calendar); tech-savvy.
