Position in Grand Prairie, TX

Snapshot

• Role in Grand Prairie: Fulfillment Center - Coordinator
• Worksite: Grand Prairie, TX
• Employer: Amazon (Hiring in Grand Prairie)
• This Grand Prairie-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our Amazon team in Grand Prairie, TX is growing.
• Benefit from working in Grand Prairie, a key hub for the Logistics And Supply Chain industry.

Rewards

• Pay: $19-$23/Hour (approx. $44.2k/Year)
• Benefits: Eligible team members receive standard benefits.
• Stable workload with modern tooling and processes.

Day-to-Day

• Core objectives involve your professional skills in Logistics And Supply Chain.

Pioneering the Future of Global E-Commerce Logistics

At Amazon, our mission is to be Earth's most customer-centric company, and our fulfillment centers are the massive, beating heart of our global supply chain that makes this mission a reality. However, an Amazon facility is not just a building full of boxes; it is a sprawling, interconnected technological marvel. Our operations rely entirely on tens of thousands of highly expensive, portable digital devices—from handheld RF scanners and wearable finger-scanners to two-way radios and specialized lithium batteries. When the technology goes down, the supply chain grinds to a halt. We are actively seeking highly organized, technically inclined individuals to join our IT and Facilities support teams. If you are extremely detail-oriented, love creating order out of chaos, and want highly specialized Amazon jobs that blend crucial inventory management with frontline technical support, this is the premier warehouse associate role for you.

About the Role: Powering the Technology That Powers Amazon

As an Amazon Fulfillment Center Equipment Coordinator, you are the ultimate gatekeeper and librarian of our facility's technological assets. You will manage the central "Equipment Cage"—the nerve center where all portable technology is stored, tracked, and maintained. You will issue highly expensive scanners and radios to hundreds of associates at the frenetic start of their shift, receive them back at the end of the shift, and ensure every single device is meticulously accounted for, cleaned, diagnosed, and charging. You are the operational backbone that ensures every picker, packer, and stower has the functioning tools they need to do their jobs. This role demands massive organizational skills, a calm demeanor during high-traffic shift changes, and a strong affinity for IT hardware.

A Day in the Life of an Equipment Coordinator

Your shift begins 30 minutes before the main warehouse associate population arrives. You enter the Equipment Cage, a secure room lined with hundreds of charging bays. You verify that all batteries are fully charged and that overnight software updates on the TC70 scanners were successful. Suddenly, the shift-change rush hits. Hundreds of associates line up at your window. Operating with blazing speed and precision, you use your checkout terminal to scan an associate's ID badge, immediately scan a radio and an RF scanner, and digitally assign those specific high-value assets to that individual's profile. Once the rush subsides, your real work begins. You audit the database to find missing devices, walk the massive warehouse floor to track down dead scanners left on carts, clean screens, untangle hundreds of radio earpieces, and perform hard resets on glitching software. When a device is truly broken, you draft a detailed IT trouble ticket and package the hardware to be shipped to Amazon's central repair depot.

Comprehensive and Detailed Responsibilities

• Meticulous Asset Tracking: Utilize advanced checkout software to scan, assign, and digitally tether specific RF scanners, lithium batteries, and two-way radios to individual associates. You must maintain 100% financial and physical accountability of millions of dollars of company assets.
• Hardware Maintenance & Cleaning: Physically inspect returned equipment for catastrophic damage. You will sanitize scanner touch-screens, untangle and sanitize radio earpieces, and lock batteries securely into high-voltage charging bays to ensure full power for the next shift.
• Level 1 Troubleshooting & Ticketing: Perform crucial basic IT troubleshooting on malfunctioning scanners, including executing hard factory resets, re-calibrating barcode readers, and swapping corrupted batteries. If hardware is broken, you will generate detailed IT support tickets and package the devices for shipment to external repair depots.
• High-Volume Crowd Management: Efficiently and calmly manage the massive, high-stress rush of associates at the cage windows during shift changes, ensuring equipment is handed out rapidly so workers can hit the floor, without ever sacrificing tracking accuracy.
• Floor Auditing & Recovery: Actively roam the massive fulfillment center floor during quiet periods to hunt down, recover, and process "abandoned" or lost equipment left behind by associates, utilizing digital pinging tools to locate hidden scanners.

What Our Associates Say: Real Employee Perspectives

The Equipment Coordinator role is highly prized by those who love structure and technology, and it is widely known as one of the best launchpads for corporate careers. An employee review notes: "Being the Equipment Coordinator is awesome and totally different from the rest of the building. You aren't picking or packing; you are managing the central 'cage' where all the tech lives. I make sure every scanner is accounted for, charged, and repaired if broken. You interact directly with every single manager and associate in the building, giving you incredible networking opportunities. It’s a massive financial responsibility, but the steady pace, the lack of heavy lifting, and the unbeatable Day-1 health benefits make it one of the absolute best logistics careers here. I'm using this role to transition into Amazon's IT department."

Industry-Leading Total Rewards and Benefits

Tech support roles at Amazon offer a dominant, life-changing pathway to success:

• Direct IT Career Pathway: This specific role provides immense daily exposure to Amazon's internal IT and Operations Management teams, making it the perfect, highly visible stepping stone for promotion into the salaried IT Support Technician or Area Manager tracks.
• Financial Empowerment & Anytime Pay: Utilize the Anytime Pay app to access your earned wages daily, completely bypassing the traditional two-week pay cycle. Build your future with highly competitive wages and our 401(k) company match program.
• Educational Domination: Amazon will pre-pay up to 95% of your college tuition via the Career Choice program. You can earn an IT, Cybersecurity, or Computer Science degree entirely funded by Amazon while working in a role that directly supports those skills.
• Total Wellness & Family Care: Access comprehensive, premium medical, dental, vision, and mental health coverage from your very first day, alongside up to 20 weeks of paid parental leave.

Basic Qualifications and Physical Requirements

• Must be 18 years of age or older and possess a High School diploma or equivalent educational credential.
• Exceptional organizational skills, a fanatical attention to detail, and a deep respect for managing highly expensive technological assets.
• Strong, extroverted interpersonal skills; you will be acting as the face of the IT department, interacting face-to-face with hundreds of associates and senior managers daily.
• Basic technological proficiency is required, along with the ability to quickly learn proprietary tracking software, execute software resets, and troubleshoot basic hardware glitches.
• Ability to stand for extended periods at the checkout window and occasionally walk the expansive warehouse floor to recover lost equipment.