Global Account Manager, Financial Services
Job Description:
- Drive global account growth strategies through comprehensive account planning
- Lead regular business reviews and coordinate updates across regions and international stakeholders
- Partner with global alliance, channel, and ecosystem partners on complex, multi-country solution sales
- Serve as the primary executive interface for global customer accounts
- Engage senior leadership and decision-makers across geographies, business units, and functions
- Develop and execute global account business plans aligned with customer objectives and corporate priorities
- Apply consultative selling techniques to identify, influence, and accelerate strategic opportunities
- Build trusted-advisor relationships with executive stakeholders and maintain customer loyalty and satisfaction
- Achieve and manage quarterly, semi-annual, and annual revenue, margin, and growth objectives
- Maintain accurate pipeline management and forecasting
- Lead margin optimization and recovery initiatives
- Coordinate cross-functional teams, global business units, regional sales teams, services organizations, and partner ecosystems
- Identify complex customer requirements across markets and align them with global capabilities
- Orchestrate delivery and supply chain models supporting scalable worldwide customer success
Requirements:
- University or Bachelor's degree
- Typically 8+ years of relevant experience
- Industry experience required
- Experience in product specialty including computers, printers, servers, or storage
- Detailed knowledge of key customer types or customers for given products
- Expert-level company knowledge
- Leadership and cross-functional expertise
- Good time management skills
- Broad understanding of customer needs and ability to apply standard and creative solutions
- Ability to coordinate multiple internal and external partners
- Customer relationship-building skills at management and executive levels
- Partner organization intelligence and partner management skills
- Advanced sales negotiation and deal-closing skills
- Expertise managing end-to-end sales processes in large deals
- Relevant knowledge of the client's industry and IT strategic directions
- Knowledge of the company's breadth of solutions
- Ability to understand customer business issues and translate them into company solutions
- Ability to prioritize and drive strategic sales activity for complex solutions
- Competitive selling skills
- Ability to sell across platform and specialty
Benefits:
- Comprehensive benefits supporting physical, financial, and emotional wellbeing
- Personal and professional development programs
- Flexible work arrangements to manage work and personal needs
- Inclusive workplace culture
- Employee benefits information provided for US employees
