McDonald's is seeking an Onboarding Specialist to coordinate and strengthen new hire orientation and onboarding programs for employees and leaders. In this hybrid role based in Daytona Beach, Florida, you will report to the HR Manager and partner with restaurant and operations leadership to track onboarding progress, support compliance, and help ensure training is delivered consistently across locations. Key focus areas include leading orientation execution, supporting training readiness, maintaining program materials, and using performance and feedback data to identify training gaps. You will also help new hires and transferring employees integrate successfully through structured follow-up, digital tools, and in-person sessions.

What you'll do

Lead new hire orientation programs while ensuring compliance with McDonald's and the management company's hiring standards. Prepare, edit, and bind orientation documents and materials. Manage the orientation schedule and track related expenses. Apply knowledge of McDonald's QSR training systems, standards, and procedures to support consistent employee development across restaurants. Ensure required training completion and certifications where applicable. Follow up with new hires to resolve onboarding issues.

Partner with operations leadership on training needs tied to new equipment, products, procedures, or processes. Coordinate with leadership to support successful integration for new hires and for employees transferring between restaurants or departments. Serve as a consultant and mentor for new employees through digital platforms and in-person sessions. Use restaurant performance results, operational KPIs, and employee and management feedback to identify training gaps and improve onboarding and training processes.

Act as a primary training resource during the onboarding period. Support employee engagement by reinforcing company culture and providing guidance during transitions. Maintain deep knowledge of federal, state, and local labor laws. Coordinate with hiring managers on pre-hire activities to support a seamless transition from candidate to employee. Provide ad-hoc support to the HR Manager and Operations Team. Requirements 1+ years of experience in a professional setting, or a Bachelor's degree from an accredited college.

Degree options considered: Associate (required) and Bachelor's preferred. Proficiency with Google Workspace : Docs (strong), Calendar (strong), Sheets (beginner-intermediate), Slides (strong). Excellent communication skills and ability to present information. QSR experience is highly preferred . HR experience is highly preferred . Ability to work independently and collaborate with a team.

Ability to work remotely and travel to multiple locations within a 50–60 mi radius depending on the day. Bilingual communication skills preferred . Training experience preferred . "No task too big/too small" attitude required.

Technologies Google Workspace Google Docs Google Calendar Google Sheets Google Slides Compensation and schedule Pay: $15.50 to $18.50 per hour Work location: Hybrid remote in Daytona Beach, FL Ability to commute: Daytona Beach, FL (required) Willingness to travel: 50% (preferred) Benefits 401(k) Dental insurance Flexible schedule Health insurance Paid time off Professional development assistance Vision insurance