Live Captioning/Streaming Project Manager - Contractor
Keywords Studios is a renowned provider of services for the global gaming and media industries. We are currently seeking a Live Captioning Project Manager to join our dynamic team. As the Live Captioning Project Manager, you will play a pivotal role in planning, coordinating, and overseeing live captioning/streaming projects across various platforms. You will ensure that all projects are delivered on-time and meet the highest standards of quality. This role requires excellent organizational skills, attention to detail, and a passion for accessibility in media.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Manage and oversee live captioning and streaming projects from conception to completion, ensuring on-time and high-quality delivery</li><li>Collaborate with cross-functional teams (broadcast, engineering, IT, and accessibility) to define project requirements, timelines, and deliverables</li><li>Lead the configuration and deployment of streaming infrastructure, captioning tools, and platforms (e.g., OBS, Wirecast, YouTube Live, Twitch, Zoom, etc.)</li><li>Ensure adherence to accessibility standards (e.g., ADA, WCAG) and compliance with live captioning and subtitling regulations</li><li>Troubleshoot and resolve technical issues in real-time during live broadcasts, ensuring minimal downtime and smooth operations</li><li>Develop and implement workflows for integrating live captions, transcripts, and translations with live-streamed content</li><li>Manage relationships with third-party vendors, freelancers, and captioning service providers<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Experience in Live Streaming Technologies:</li><ul><li>Proficiency in live streaming platforms and encoders (e.g., OBS, Wirecast, vMix, Wowza, Restream)</li><li>Knowledge of RTMP, HLS, WebRTC, and other video streaming protocols</li><li>Experience with CDN services (e.g., Akamai, Cloudflare) for optimized content delivery</li><li>Familiarity with server-side and client-side streaming architectures</li></ul><li>Live Captioning Expertise:</li><ul><li>Strong understanding of real-time captioning technologies, including stenography, CART (Communication Access Realtime Translation), and automated speech recognition (ASR)</li><li>Experience with captioning tools such as Ai-Media, EEG Falcon, CaptionSync, StreamText, or similar software</li><li>Knowledge of caption file formats (SRT, VTT, SCC) and best practices for caption positioning, timing, and quality</li></ul><li>Technical Troubleshooting:</li><ul><li>Proven ability to troubleshoot audio/video quality issues, latency, synchronization problems, and captioning delays</li><li>Familiarity with video codecs, streaming resolutions, and bitrates for optimal performance</li></ul><li>Compliance & Accessibility:</li><ul><li>Knowledge of accessibility standards such as ADA, WCAG, FCC guidelines, and country-specific live captioning regulations</li><li>Experience with accessibility features in live streaming platforms (closed captions, transcripts, audio descriptions)</li></ul><li>Project Management Skills:</li><ul><li>Ability to manage multiple projects simultaneously, prioritize tasks, and work under tight deadlines</li><li>Strong communication and leadership skills to collaborate with teams and stakeholders across different time zones</li></ul><li>Preferred Qualifications:</li><ul><li>Bachelor's degree in IT, Broadcast Engineering, Media, or related field</li><li>3+ years of experience in live streaming, captioning, or a related technical project management role<br></li></ul></ul>We are excited to welcome a passionate and skilled professional to our Keywords Studios team, contributing to the enhancement of accessibility in media.<br><br><strong>Benefits<br><br></strong>Part time position<br><br>Flexible hours.<br><br><em>Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.<br><br></em><em>PERSONAL DATA PROTECTION POLICY<br><br></em><em>Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy.<br><br></em><em>