Part-Time Remote Cruise Specialist (Evenings/Weekends) - CruiseBase Required
Company Description
Military Cruise Deals and My Cruise Club have helped active duty, veterans, retirees and their families save on cruises since 2001. We offer military discounts on top of standard cruise line promotions, and we serve civilian travelers with competitive pricing and personal, friendly service.
Role Description
We're hiring a part-time, remote Cruise Specialist to cover evenings and weekends. This is not an entry-level role. You must already know the TravTech system, specifically CruiseBase (ABE/ABC), and be able to quote, book and manage reservations in it from day one.
Day-to-day you'll answer inquiries by phone, email and online chat, build quotes in CruiseBase, apply military and civilian discounts correctly, book reservations, and follow up on leads through final payment. You'll keep accurate client records and work closely with our small team to deliver excellent service and earn repeat business.
Compensation
Salary plus commission.
Requirements
- Hands-on experience with TravTech's CruiseBase system (required)
- Available evenings and weekends
- Reliable high-speed internet and a quiet home workspace
- Cruise sales or booking experience, with solid knowledge of the major cruise lines and itineraries
- Strong phone and written communication skills
- Self-motivated and organized when working remotely
Nice to Have
- Experience with military or veteran travelers
- River cruise knowledge
- ClientBase experience