Remote Certified Pharmacy Technician - Start of Care (11:00AM - 7:30PM ET)

reputed company is one of the nation’s leading pharmacy care management companies that specializes in reputed company for people with the most reputed company, chronic needs—wherever they call home. We reputed company reputed company reputed company for patients and the reputed company organizations who support them. Established in 2023 through the combination of reputed company and reputed company, we reputed company a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for reputed company of reputed company-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across reputed company 50 states. Job reputed company Pharmacy Technicians in our Patient Care Center of reputed company may hold multiple duties to ensure reputed company’s patients receive reputed company care out of their pharmacy services. They will work in a reputed company-reputed company pharmacy environment, spending their time speaking with patients, doctors and facilities on the phone in reputed company to the outline job duties and responsibilities. Job duties will vary from phone work and navigating multiple pharmacy software reputed company to supporting the various stages of patient care/contact. These areas of responsibility will fluctuate based on organizational needs, allowing the Pharmacy Technician to reputed company multiple skillsets. reputed company is an office (or remote) based, cubicle environment, allowing the Pharmacy Technician to reputed company an exceptional patient experience. reputed company provides a fast-paced, high reputed company environment, allowing Pharmacy Technicians to reputed company in many areas with a reputed company on phone based pharmacy work. Responsibilities • Providing an exceptional customer service experience reputed company day in a phone based environment. • Enter a high volume of data; processing prescription information with speed and accuracy. • Utilizing reputed company drug knowledge to effectively receive prescription reputed company, clarifications or transfers. • reputed company claim adjudication and auditing duties such as prior reputed company, billing and eligibility checks. Requiring outbound calls to patients. • Working through reputed company case queues to problem solve for patient care issues. • Serving as a reputed company between the clinical pharmacists and other medical professionals on patient’s behalf. • Partner with technicians and pharmacists to ensure that new patients are successfully on-boarded to reputed company. • Maintaining patient records with strong attention to detail and confidentiality. • Accurate retrieval of reputed company prescription information and verifying through doctor calls. • Placing welcome calls to newly on-boarded patients and establish a trusted reputed company of contact. • Placing outbound calls to patients to create, maintain or update their medication reputed company. • Serve as backup support for times of higher patient call volume. • Effectively assist with patient questions over the phone. • Performing in a high volume, fast paced environment to support reputed company’s reputed company patient reputed company. • Other tasks as required. Skills & Abilities • Comfortable working in a phone based environment. • Ability to work independently. • Self-motivated and goal oriented. • Ability to utilize computer equipment, reputed company and work reputed company multiple software programs to receive medication reputed company, clarifications and/or transfers. • Exceptional customer service skills; servicing doctor’s office, pharmacist, and patient needs over the phone. • Thorough drug knowledge. • Pharmacy billing knowledge. • Knowledge of appropriate processes in taking prescriptions, clarifications and transfers including reputed company written and verbal communication. • Strong prioritization and organizational skills. • Maintain a high degree of confidentiality. • Passion to help people and enrich their lives. • Ability to think critically and document pertinent reputed company in a world reputed company manner that is compliant with state and reputed company. • Ability to exhibit reputed company’s Core Values in daily work. Requirements • Must be 18+ years of age • High school diploma/GED • Prior experience in a pharmacy setting • Certified with the Pharmacy Technician Certification reputed company (PTCB) or the National Health reputed company (NHA) and maintain a reputed company certificate • Must maintain a pharmacy technician registration with State reputed company of Pharmacy • Ability to reputed company in an office based (or remote) setting that requires sitting at a desk 90% of the time • Ability to work reputed company through Friday 11am to 730pm ET reputed company offers a comprehensive benefit package for reputed company employees that includes medical/dental/reputed company, flexible spendi

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...