[Remote] FULLY Remote WORK- FROM- HOME Customer Support & Outreach Associate — Entry Level | Full Training Provided
Note: The job is a remote job and is open to candidates in USA. Globe Life is hiring an entry-level Customer Support & Outreach Associate for a remote role. The associate communicates with clients through calls and digital channels, follows established workflows, maintains accurate records, and coordinates with team members.
Responsibilities
- Making outbound calls and communicating with clients through email, text, and chat
- Following established workflows, scripts, and step-by-step instructions
- Providing professional, courteous, and clear communication
- Maintaining accurate records and paying close attention to detail
- Coordinating with internal team members when assistance is needed
- Meeting reasonable quality and performance expectations after completing training
- Staying organized, managing assigned tasks, and communicating progress when required
Skills
- Previous experience is not required
- Dependable, motivated, and detail-oriented individuals
- Eager to learn, communicate professionally, and work independently
- Comfortable using a computer, have reliable internet access, and are ready to learn
- Dependable, organized, and committed to doing quality work
- Comfortable working independently in a remote environment
- Able to communicate clearly and professionally
- Familiar with basic computer functions, email, and internet-based tools
- Willing to learn new systems, follow instructions, and accept feedback
- Attentive to detail and capable of managing routine tasks
- Motivated to build your skills and contribute to a team
- No previous work experience is required
- Demonstrate a positive attitude, reliability, and a willingness to learn
- Be at least 18 years old
- Be legally authorized to work in the United States
- Have a reliable internet connection and access to a computer suitable for the job
- Be able to communicate professionally and follow written or verbal instructions
- Be willing to complete the required training
- Be willing to obtain the appropriate Life and Health Insurance license if required for the assigned role
Benefits
- 100% remote work: Work from home without a daily commute.
- Structured training through guided instruction and established processes.
- Team support and guidance as you learn and become comfortable with your tasks.
- Part-time to full-time opportunities, depending on the position available and business needs.
- Professional development: Build communication, organization, customer interaction, and remote-work skills.
Company Overview
