Remote Inside Sales Representative New Acquisition
Company Overview:
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
Check out more about life at ADT here.
- Unlimited earning potential with uncapped commissions
- Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement)
- Paid Time Off
- Career growth opportunities
- 5 Weeks paid training
- No cold calling
Position Summary:
Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns. Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our ADT Field employees.
- Answer new and existing customer phone calls while following sales processes.
- Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments.
- Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.
Experience:
- One year of sales experience preferred.
Skills:
- Proven sales ability and closing skills.
- Strong listening skills used to conduct needs analysis.
- Excellent problem solving and communication skills.
- Ability to multi-task while speaking to prospects.
Education/Certification:
- High school diploma or GED
Pay and Benefits Disclosure:
The pay range for this role is $11.00 an hour, plus commission, and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off (PTO) among others. Employees accrue up to 120 hours of PTO in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
In order to be eligible for this role, you must reside in one of the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, or Wyoming.
If located in Jacksonville, FL - Indianapolis, IN or Newport, KY, must reside 50 miles from either center to be eligible for Remote.
The anticipated end date for application submission is 8/24/2026. The role is scheduled to start 9/14/2026 or 9/28/2026.
Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
