QUALIFICATIONS

Education

• Graduate of an accredited Medical Assistant Program
• Graduate of an accredited school of nursing

Experience/Skills

• One year RPM related experience in a healthcare setting, OB and chronic disease management preferred
• Communicates and interacts professionally with others
• Works cooperatively with patients and their significant others, all clinic staff, other hospital workers, director, visitors, and contracted staff
• Works as part of a team and independently

Required Licenses/Certifications

• Provides health certification at the time of employment, indicating that employee is free of any infectious process, including tuberculosis, and is in general good health. Certification must be renewed annually
• Permits criminal background check as required by Indiana State Department of Health
• Provides proof of valid driver’s license
• Registered Nurse, Licensed Practical Nurse - currently licensed by the State of Indiana
• CPR (BLS) certified – to be renewed as required

Working Conditions/Requirements

• Potential exposure to infectious substances
• Patient home visits to provide equipment set up, education, trouble shooting
• Clinical/Hospital work environment
• Provides own reliable transportation
• Maintains insurance against liability for personal injury, death and property damage arising out of ownership, maintenance, and use of automobile - to be renewed as applicable

ROUTINE RESPONSIBILITIES

Behavioral Expectations

• Consistently complies with established Behavioral Expectations
• Must be self-motivated

Nursing Duties

• Monitor patient vital signs and health data using remote devices
• Analyze data trends to identify potential health risks
• Provide patient education and support about health data
• Collaborate with healthcare professionals to tailor care plans
• Document patient interactions accurately in electronic health records – daily outreach calls to patients
• Coordinates patient care with care management/PNN team members, specialists and primary care providers
• Works independently as needed with a high degree of detail orientation
• Home visits required

Documentation

• Provides documentation (to the patient’s primary care provider or specialist) that clearly reflects the care being

provided – document RPM data in EHR

• Accurately track all patient RPM care management time to ensure compliance with programming/billing requirements

Office Duties

• Monitor all RPM devices; multi-service line (not limited to: HTN, Diabetes, Heart Failure, COPD, Maternal Health) via partner platform
• Answers phone with a smile and directs calls to the appropriate team member
• “Manage up” all staff members and provide a professional, warm handoff as appropriate

Department Specific Focus

Communication with clinical/clerical team

Full time/Day shift
80 hours/Biweekly