Note: The job is a remote job and is open to candidates in USA. Verizon is a telecommunications and technology company seeking a Selection and Assessment Consultant to support global selection strategies and assessment operations. The role manages assessment and digital interviewing platforms, provides technical support, assists with selection research projects, improves processes, supports compliance audits, and delivers training and documentation.

Responsibilities

• Operations & Platform Administration: Manage daily operations and configurations for assessment and digital interviewing platforms, including job mappings, system tracking, and routine vendor support
• Technical Support & Troubleshooting: Serve as the primary point of contact for assessment-related inquiries, systematically resolving technical support issues for candidates, recruiters, and hiring managers
• Project & Research Support: Assist Senior Managers on large-scale selection initiatives, including supporting job analyses, coordinating focus groups, collecting survey data, and drafting initial interview guide templates
• Process Standardization & Continuous Improvement: Identify opportunities to automate daily administrative workflows, optimize candidate support intake, and streamline recruiter processes
• Compliance & Auditing Support: Conduct routine audits of assessment usage, data logs, and interview documentation to ensure adherence to company standards, OFCCP, and legal guidelines
• Enablement & Training: Develop and maintain end-user documentation, job aides, and FAQs, helping train talent acquisition partners and hiring managers on proper platform usage

Skills

• Bachelor's degree or four or more years of work experience
• Four or more years of relevant experience in selection assessment support, talent management, or HR operations
• Experience troubleshooting system/platform issues and managing customer or end-user support requests
• A degree, internship and/or coursework in Industrial/Organizational Psychology
• Familiarity with employment testing concepts and selection tools
• Experience with SIOP, APA Standards, Uniform Guidelines, OFCCP
• Experience supporting enterprise HR systems (e.g., Workday) or pre-hire assessment tools
• Experience interacting with and managing vendors
• Experience creating and delivering presentations on relevant topics
• Proficiency in Google Suite (specifically Google Sheets and Slides)
• Excellent communication, organizational, resourcefulness, and time-management skills

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• Basic life insurance
• Supplemental life insurance
• AD&D insurance
• Identity theft protection
• Pet insurance
• Group home and auto insurance
• Matched 401(k) savings plan
• Up to 8 company-paid holidays per year
• Up to 6 personal days per year
• Paid parental leave
• Adoption assistance
• Tuition assistance
• Premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role
• Incentive-based compensation with the potential to earn more
• Newly hired employees receive up to 15 days of vacation per year, which grows with additional service
• Remote work from home with occasional in-person trainings and meetings

Company Overview

Company H1B Sponsorship