[Remote] Sr Informatics Deployment Specialist
Note: The job is a remote job and is open to candidates in USA. Waters Corporation’s Professional Services Enterprise Deployment Specialist delivers technical expertise and support for its scientific instrumentation and software customers. The role plans and implements installations and upgrades of networked informatics products, supports customer laboratory infrastructure and cloud deployments, and collaborates on customer projects.
Responsibilities
- Implement the installation and upgrade of networked versions of Waters Empower and waters_connect Informatics software products
- Install, configure, and support of Oracle databases embedded in informatics software products
- Perform installation and ongoing support of Waters software implementations across Windows, VMware, Citrix, and RDS platforms, in both on-premises and Azure/AWS Cloud environments
- Post installation maintenance, fault tolerance management, and disaster recovery support services to accounts utilizing Waters Informatics products
- Deploy and support Waters Empower Cloud Applications
- Mentor customers and Waters personnel on the technologies associated with successful provisioning and maintenance of networked Waters informatics products
- Collaborate with Waters personnel to ensure efficient completion of customer informatics projects
Skills
- BA/BS Degree in Computer Science, Chemistry, or a related Life Science
- Minimum of 3 years' experience specializing in laboratory networked informatics software
- Expertise in Microsoft Windows, Oracle, VMware, Citrix, and RDS, both on-prem and in Azure/AWS Cloud environments
- Experience supporting computer technologies within regulated pharmaceutical businesses
- Recognized IT certifications
Company Overview
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