Senior Account Manager

WISE Digital Partners is Hiring a Senior Account Manager!

Location: Remote (Work from Anywhere)
Schedule: Full-Time
Compensation: $65,000 per year + Commission & Bonus Opportunities
Employment Type: Full-Time

Overview

WISE Digital Partners is an award-winning digital marketing agency recognized on the Inc. 5000 list of America's fastest-growing private companies for three consecutive years. Fully remote since its founding, WISE partners with small and mid-sized businesses across North America to deliver innovative digital marketing strategies that drive measurable business growth.

We're looking for a Senior Account Manager who thrives on building long-term client relationships, leading strategic marketing conversations, and helping clients maximize the value of their digital marketing investments. This role is perfect for someone who is organized, digitally savvy, data-driven, and enjoys collaborating with both clients and internal teams while working independently in a remote environment.

Responsibilities
  • Serve as the primary point of contact for assigned client accounts.
  • Manage and nurture relationships across 15+ active monthly client accounts.
  • Lead digital marketing strategy discussions covering SEO, PPC, websites, and AI-driven visibility.
  • Coordinate with internal marketing, design, and development teams to execute client initiatives.
  • Manage client requests and oversee smaller website and marketing projects.
  • Present campaign performance, insights, and results to clients.
  • Educate clients on digital marketing strategies and available services.
  • Identify opportunities for account growth through upselling and long-term relationship building.
  • Participate in internal meetings and client-facing strategy sessions.
  • Build trust through proactive communication and exceptional client service.
Must Have
  • 3+ years of account management experience managing local, regional, or national accounts.
  • Experience working with at least one of the following industries:
    • Professional Services (Legal, Accounting, Mortgage)
    • Home Services (HVAC, Plumbing, Roofing, Restoration)
  • Strong understanding of digital marketing, including:
    • SEO
    • PPC
    • Websites
  • Familiarity with AI platforms such as ChatGPT, Gemini, or similar tools and their role in improving online visibility.
  • Experience managing website-related client projects.
  • Comfortable managing 15+ active client accounts simultaneously.
  • Strong communication and presentation skills.
  • Excellent organizational and time management abilities.
  • Ability to work independently in a fully remote environment.
  • Strong collaboration skills and sound judgment regarding when to involve subject-matter experts.
  • Willingness to grow into leading strategic marketing conversations with internal support.

Nice to Have
  • Experience growing client relationships through consultative upselling.
  • Previous agency experience.
  • Strong understanding of performance reporting and digital marketing analytics.
  • Experience working with cross-functional marketing teams.
  • Competitive Salary
  • Commission & Bonus Opportunities
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off (PTO)
  • On-the-Job Training
  • Career Advancement Opportunities
  • Fully Remote Work Environment
  • No Weekend Work
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