Senior Salesforce Administrator - USA REMOTE WOR
One of our US clients, a leading marketplace for the manufacturing sector, is seeking a Salesforce Administrator to join their team and look for ways to leverage and improve their Salesforce platform to solve business problems for all of the company. The ideal candidate will have excellent communication skills and work collaboratively alongside Sales and Marketing stakeholders to deliver insights through ad hoc data requests and build a suite of Dashboards and Reports for executives.
What you'll do
- Work with stakeholders to groom and maintain a CRM product backlog
- Build and maintain Dashboard and Reports
- Use Declarative Salesforce functionality to build out our Salesforce CRM
- Manage Salesforce sandboxes across different teams for testing, updates, experiments with connected applications, etc
- Act as a member of an Agile Scrum team and work with programmatic developers and product owners to build an excellent CRM solution to deliver value across the organization
- Investigate data quality issues in Salesforce and across connected applications
- Partner with other teams to provide strategic insights and apply data consistencies across the organization
- Strategically build account hierarchies
- Leverage your Salesforce knowledge to adequately train employees on how to use Salesforce
- Create CRM best practices
- Maintain and own responsibility for a Salesforce-driven organization
What we're looking for
- Previous experience working with Sales Cloud and/or Service Cloud required
- Previous experience working with Salesforce CPQ highly desired
- Deep knowledge and understanding of the Salesforce platform
- Experience working with various departments and teams to build Dashboards and Reports
- Experience working with programmers to determine the best solutions and when to use Declarative vs Programmatic Solutions
- Basic knowledge and understanding of SOQL and Salesforce Metadata
- Use of a repository to track declarative changes
- Familiar with the latest Salesforce tools and features such as Salesforce CLI, Scratch Orgs, Einstein Activity Metrics, Ant for Metadata deployments, etc
- Familiar with integrations and setting up connected applications with Salesforce
- High-Level understanding of the Salesforce deployment processes and environment management
- Experience with Sandboxes, Data Loader, Data Import Wizard and Gearset
- High-Level understanding of Apex and Visualforce
- Experience with Flows and Process Builder
- Experience with Salesforce Lightning, especially Lightning Console
- (Bonus) Experience in the Manufacturing (or Industrial) business market
