<p><b>Site Engagement Manager (SEM) </b></p><p><b>About the Role</b></p><p>We are seeking a <b>Site Engagement Manager (SEM)</b> to act as a key liaison between the Sponsor and clinical trial sites. In this role, you will drive <b>site relationships, patient recruitment, and trial engagement strategies</b>, ensuring high-quality execution and strong investigator partnerships throughout the clinical trial lifecycle.</p><p>This position operates within an FSP model and reports directly to the <b>FSP CRO Line Manager</b>, while working closely with Site Engagement leadership and project teams.</p><div></div><p><b>Key Responsibilities</b></p><p><b>Site Relationship Management & Engagement</b></p><ul><li>Serve as the <b>primary point of contact</b> between the Sponsor and assigned clinical trial sites.</li><li>Act as the “face” of the Sponsor, building and maintaining strong, long-term relationships with investigators and site staff.</li><li>Maintain frequent engagement with sites (on-site visits, virtual meetings, calls, emails, webinars) to ensure ongoing trial awareness and priority.</li><li>Promote the Sponsor’s mission, pipeline, and values to strengthen engagement and collaboration.</li></ul><p><b>Site Performance & Recruitment Optimization</b></p><ul><li>Support <b>patient recruitment and retention strategies</b> across assigned sites.</li><li>Analyze enrollment performance to identify risks, barriers, and improvement opportunities.</li><li>Develop and execute <b>tailored site engagement plans</b> based on individual site needs.</li><li>Assess the impact of competing trials and treatment patterns on recruitment.</li></ul><p><b>Operational Support & Collaboration</b></p><ul><li>Collaborate with Study Teams to ensure investigators fully understand <b>protocol requirements, eligibility criteria, and study procedures</b>.</li><li>Provide feedback from sites, including suggestions for protocol improvements and operational enhancements.</li><li>Support feasibility assessments, Pre-Selection Visits (PSVs), and Site Initiation Visits (SIVs) in partnership with CRAs.</li><li>Participate in Investigator Meetings and Site Engagement initiatives.</li></ul><p><b>Risk Management & Compliance</b></p><ul><li>Identify and proactively manage <b>site risks and performance issues</b>, escalating when needed to protect timelines and outcomes.</li><li>Ensure sites operate in compliance with <b>SOPs, regulatory requirements, and quality standards</b>.</li><li>Escalate any compliance or quality concerns appropriately.</li><li>Contribute to the development and improvement of SOPs and working practices when applicable.</li></ul><p><b>Cross-functional Alignment & Communication</b></p><ul><li>Maintain clear and consistent communication with investigators, coordinators, and site teams.</li><li>Relay training needs and support site readiness on study protocols and reporting.</li><li>Collaborate with cross-functional teams to ensure alignment and successful study execution.</li></ul><p><b>Portfolio & Site Management</b></p><ul><li>Manage approximately <b>20–25 investigator sites</b> on average, potentially across multiple studies.</li><li>Actively identify and engage <b>new investigators</b> through various channels (conferences, literature, networks, etc.).</li></ul><div></div><p><b>Qualifications & Experience</b></p><ul><li>Bachelor’s degree in Life Sciences or related field (advanced degree preferred).</li><li><b>5+ years of experience</b> in clinical research, clinical operations, or site management.</li><li>Strong understanding of <b>ICH-GCP, clinical trial processes, and regulatory requirements</b>.</li><li>Proven experience working directly with investigators and clinical sites.</li><li>Experience in <b>patient recruitment and site engagement strategies</b> is highly preferred.</li><li>Demonstrated ability to manage multiple sites and priorities simultaneously.</li></ul><div></div><p><b>Key Skills & Competencies</b></p><ul><li>Excellent stakeholder engagement and <b>relationship management skills</b></li><li>Strong communication and influencing abilities</li><li>Analytical mindset with a focus on <b>performance optimization</b></li><li>Proactive problem-solving and risk mitigation</li><li>Ability to thrive in a <b>matrix, cross-functional environment</b></li></ul><div></div><p><b>Why Join Us?</b></p><ul><li>Opportunity to play a <b>strategic role in clinical trial success and patient access</b></li><li>Work in a collaborative, global environment within an FSP model</li><li>Contribute to strengthening site relationships and improving trial outcomes</li></ul><div></div><p><b>Additional Information</b></p><ul><li>Assigned sites: ~20–25 sites on average</li><li>Ability to support multiple trials simultaneously</li><li>Access to Sponsor systems as applicable (excluding restricted systems)</li></ul><p></p><p><span>Learn more about our </span><a href="https://careers.fortrea.com/us/en/eeo-and-accommodations" target="_blank" rel="noopener noreferrer">EEO & Accommodations request here</a><span>.</span></p>
