Software Engineer II | ML & AI (REMOTE)

Position Purpose:

The Software Engineer II is responsible for independently developing and assisting in the design of a product that our customers and associates love. As a Software Engineer II, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production applications. In addition, Software Engineer IIs may be involved in configuration, security, resilience, performance tuning and production monitoring.


Key Responsibilities:

  • 60% Delivery and Execution - Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions; Documents, reviews and ensures that all quality and change control standards are met; Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable; Writes custom code or scripts to automate infrastructure, monitoring services, and test cases; Writes custom code or scripts to do destructive testing to ensure adequate resiliency in production; Program configuration/modification and setup activities on large projects using HD approved methodology; Configures commercial off the shelf solutions to align with evolving business needs Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
  • 20% Learning - Actively seeks ways to grow and be challenged using both formal and informal development channels; Learns through successful and failed experiment when tackling new problems
  • 20% Plans and Aligns - Collaborates with other team members in agile processes; Assists in creating new and better ways for the team to be successful; Relates openly and comfortably with diverse groups of people; Builds partnerships and works collaboratively with others to meet shared objectives


Direct Manager/Direct Reports:

  • This position typically repots to Software Engineer Manager or Sr. Manager
  • This position has 0 Direct Reports


Travel Requirements:

  • No travel required.


Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:

  • 1–3 years of relevant software development or engineering experience.
  • Experience programming in Python and at least one object-oriented programming language (Java preferred).
  • Experience developing, integrating, or supporting AI/ML solutions, including machine learning models, generative AI applications, LLMs, or AI-powered services.
  • Experience using AI development frameworks and tools such as PyTorch, TensorFlow, Scikit-learn, LangChain, OpenAI/Azure AI services, or similar technologies.
  • Experience writing and optimizing SQL queries against relational databases.
  • Experience with relational and NoSQL database technologies.
  • Experience with source code management and version control systems (Git preferred).
  • Experience with front-end technologies such as HTML, CSS, JavaScript, and TypeScript frameworks.
  • Experience with cloud computing platforms and cloud-native application development (Azure, AWS, or GCP).
  • Experience with CI/CD pipelines, DevOps practices, and automated deployment tools.
  • Experience building and supporting microservice-based architectures and APIs.
  • Experience with modern debugging, monitoring, and root cause analysis techniques.
  • Exposure to AI model evaluation, prompt engineering, model tuning, or MLOps practices.
  • Exposure to security frameworks for user and service authentication and authorization.
  • Experience creating and executing unit, functional, integration, performance, and automated tests.
  • Understanding of software engineering best practices, including code reviews, testing, documentation, and agile development methodologies.


Minimum Education:

  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Preferred Education:

  • No additional education


Minimum Years of Work Experience:

  • 2


Preferred Years of Work Experience:

  • No additional years of experience


Minimum Leadership Experience:

  • None


Preferred Leadership Experience:

  • None


Certifications:

  • None


Competencies:

  • Global Perspective
  • Manages Ambiguity
  • Nimble Learning
  • Self-Development
  • Collaborates
  • Cultivates Innovation
  • Situational Adaptability
  • Communicates Effectively
  • Drives Results
  • Interpersonal Savvy

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...