Solutions Engineering
About the position
monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition. About The Role Our sales team is growing and we are looking for a strong Solution Engineer (Product Experts) to join the Solutions Engineers group. As a Solution Engineer at monday, you’ll play a critical role in helping our prospects understand the value of our platform. Through your deep product knowledge, expertise in how companies use and deploy SaaS applications, and objection handling in customer interactions, you’ll support our sales team with the sales process. We are looking at experienced individuals that would be able to establish the team’s methodologies and streamline our sales processes. You’ll be a strategic member of our team working closely with Sales, Product and Customer Success. Please note that this is a hybrid position of 3 days/week in our NYC office.
Responsibilities
- Play a critical role in helping our prospects understand the value of monday
- Leverage deep product knowledge to lead the technical aspect in large and complex sales processes
- Work closely with our salespeople and help streamline monday's sales process
- Map out prospects' business processes and assist them to implement them in our platform
- Establish pre-configured solution packages and define best practices
- Help to strategize large opportunities
Requirements
- 2+ years in a Pre Sales Engineering role (or similar) in a SaaS environment
- Strong problem-solving skills
- A deep technical curiosity for how IT systems work in a business context
- Great communication and customer-facing skills
- Understanding of JSON and RESTful APIs
- Ability to clearly articulate technical topics to a non-technical audience
- Business process mapping skills
- Experience responding to technical questions and security requirements from customers
- Exceptional teamwork capabilities
Nice-to-haves
- Understanding of GraphQL - an advantage
Benefits
- Competitive salary
- benefits
- bonus potential
- equity eligibility for many roles
- dedicated L&D team
- AI workshops
- bootcamps
- internal hackathons
