About the position

The Crocs, Inc. team is seeking a Senior Merchandise Planner, DTC, to lead and elevate our eCommerce and Retail Planning initiatives for the Americas market. In this senior-level role, you will be responsible for crafting and delivering sophisticated demand plans for both core and new product lines, ensuring inventory optimization and driving profitable growth strategies. As a Senior Merchandise Planner, DTC, you will serve as a strategic thought partner, fostering cross-functional collaboration with commercial leaders to orchestrate demand reviews, consolidation processes, and seamless seasonal transitions across the organization. Your oversight will span multiple high-impact categories, including Clogs, Lifestyle, and Sandals. You will own and improve the Open to Buy and Demand Review process, set detailed inventory policies passionate about products, and deliver deep-dive analyses to advise executive-level decision-making. Bringing to bear a data-driven attitude and a proactive approach to market trends, you will generate powerful insights to accelerate sales performance and improve inventory efficiency. This position is ideal for an expert individual contributor eager to build a significant impact in a fast-paced, growth-focused environment.

Responsibilities

• Lead comprehensive weekly and monthly analyses to evaluate sales performance across DTC channels, assess inventory turnover, and measure assortment efficiency
• Prepare and deliver strategic reports that identify major trends, highlight sales opportunities, and provide actionable recommendations for assortment optimization to accelerate speed and growth
• Oversee Product Life Cycle Inventory management and conduct sophisticated SKU productivity assessments to maximize profitability
• Apply sales data to generate insights that inform revenue-driving strategies, enhance decision-making agility, and improve inventory turnover rates
• Monitor and interpret market trends across all channels, analyze sell-in and sell-out metrics, and advise on demand opportunities to support informed buying decisions
• Partner with Merchandising leads to develop and recommend strategies that align with market demands and optimize inventory levels
• Collaborate with Global Merchandising to assess and recommend adjustments to product assortment, ensuring alignment with consumer needs and sales targets
• Drive buying strategy recommendations and coordinate inventory allocation decisions across channels to improve impact and efficiency
• Initiate and communicate speed buy recommendations to channel leads during the monthly planning cycle, ensuring timely response to market dynamics
• Champion continuous improvement by identifying process inefficiencies and implementing improvements to boost speed and responsiveness
• Maintain expertise in industry standards for inventory management and demand forecasting, ensuring guidelines are consistently applied

Requirements

• Bachelor’s degree in Business, Supply Chain, Analytics, Merchandising, or a related field preferred
• 5+ years of planning, OTB, demand planning, marketplace, or digital commerce experience; apparel, footwear, ecommerce, or omnichannel experience strongly preferred
• Ability to analyze business performance, identify forecast risks and opportunities, and develop actionable recommendations through structured demand review processes
• Expertise in building preseason plans and translating strategic sales targets into in-season forecasts and inventory requirements
• Experience managing OTB budgets to optimize inventory investments, sales performance, and inventory productivity
• Strong understanding of retail metrics, pricing, promotions, consumer behavior, and financial analysis to support business decisions
• Ability to manage and analyze gross margin, COGS, sales dollars, unit sales, and profitability drivers across multiple channels
• Knowledge of inventory turn, sell-through, weeks of supply, and other important measures to improve inventory efficiency and business performance
• Skilled in developing executive-level reports, dashboards, and insights that provide perspective on product, category, and business performance
• Ability to identify emerging business trends and quantify potential impacts to sales, inventory, and financial plans
• Experience preparing and presenting business performance, forecasts, and recommendations to senior leadership and cross-functional partners
• Ability to partner with Merchandising, Finance, Supply Chain, and Marketing teams to align forecasts, inventory strategies, and financial objectives
• Experience managing inventory, sales, and profitability within a multi-channel environment, including eCommerce, Retail, and Shared Inventory models
• Ability to develop product-level strategies that balance revenue growth, profitability, inventory health, and customer demand

Benefits

• medical, dental, and vision coverage
• life and AD&D
• short and long-term disability coverage
• paid time off
• employee assistance
• participation in a 401k program that includes company match
• many other additional voluntary benefits