About the position

This role is for an Ecommerce Marketplace Specialist who has a strong understanding of Amazon Seller Central, including listings, keywords, ads, and account health. The ideal candidate will have a disciplined approach to execution that drives marketplace growth. The company emphasizes supporting employees, allowing them to improve without burnout, and working on real brands with a team that respects the craft of marketplace work.

Responsibilities

• Own listings, cases, and data with precision.
• Manage real ASINs and make live listing updates.
• Update titles, bullets, backend attributes, A+ content, and images.
• Utilize checklists, SOPs, and clean processes for operations.
• Organize case logs, name files properly, and meet deadlines without reminders.
• Spot and fix inconsistencies before they escalate.
• Navigate Amazon Seller Central to find listing quality reports, suppression alerts, account health notifications, and case history.
• Open and manage cases end-to-end, providing necessary documentation and escalating strategically.
• Use tools like Helium 10 (or similar) to research and track keywords, update listings, and monitor changes in rank and traffic.
• Understand how Amazon ads (Sponsored Products, Sponsored Brands, and Amazon DSP) fit into the marketplace ecosystem.
• Export and organize campaign data accurately.
• Recognize underperforming keywords, ASINs, audiences, placements, or campaigns.
• Ensure data accuracy in spreadsheets and reports.
• Collaborate with Marketplace, Marketing, Creative, and agency partners.
• Communicate clearly, ask smart questions, and escalate blockers early.
• Take feedback without defensiveness and adjust quickly.
• Stay organized and track moving pieces under pressure with tight timelines.

Requirements

• Proof of ability to execute on Amazon listings, cases, and data with precision.
• Experience managing real ASINs and making live listing updates.
• Comfortable updating titles, bullets, backend attributes, A+ content, and images.
• Reputation for double-checking work and ensuring accuracy.
• Systems-first operations mindset, working from checklists and SOPs.
• Organized case logs, properly named files, and meeting deadlines without reminders.
• Ability to spot inconsistencies early and fix them.
• Real fluency in Amazon Seller Central, including knowledge of where to find specific reports and notifications.
• Comfortable opening and managing cases end-to-end.
• Experience with SEO, keywords, and listing performance optimization.
• Experience using tools like Helium 10 (or similar) for keyword research and tracking.
• Understanding of how Amazon ads fit into the ecosystem and contribute across the funnel.
• Ability to export and organize campaign data accurately.
• Ability to recognize underperforming ad elements.
• Adherence to existing ad structures and naming conventions.
• Data accuracy taken personally, with attention to detail in spreadsheets and reports.
• Ability to work well with others (Marketplace, Marketing, Creative, agency partners).
• Clear communication skills.
• Ability to escalate blockers early.
• Ability to take feedback without defensiveness and adjust quickly.
• Detail-oriented under pressure.
• Humble: putting team and others' needs ahead of own.
• Hungry to learn more.
• People smart: a great teammate.

Nice-to-haves

• Experience with Walmart Seller Center or other marketplaces.
• Exposure to regulated or health-related categories.
• Experience supporting international marketplaces.

Benefits

• Generous healthcare package
• Monthly team events and activities
• Flexible Stat Holidays with the option to bank days for later use
• Above-market pay for the right person