Email handler and chat support team - Contract to Hire
We are currently recruiting qualified, creative, dedicated, and detail-oriented individuals to join our growing Arts and Digital Design business and support our ongoing projects.
1. Email Handler
Responsibilities:
* Manage and respond to incoming business emails.
* Handle client inquiries, requests, and complaints.
* Prepare professional email responses and correspondence.
* Organize and maintain email records.
* Follow up with clients and ensure timely communication.
* Maintain professionalism and confidentiality.
Requirements:
* Excellent written English.
* Good communication and organizational skills.
* Basic computer and email management knowledge.
* Attention to detail and ability to meet deadlines.
* Previous experience is an advantage.
2. Chat Support Representative
Responsibilities:
* Respond to customer inquiries through live chat platforms.
* Assist clients with questions about services and projects.
* Maintain professional and friendly conversations.
* Handle complaints and provide appropriate solutions.
* Escalate technical or complex issues when necessary.
* Ensure excellent customer service.
Requirements:
* Excellent written communication skills.
* Good typing speed and accuracy.
* Basic computer and internet navigation skills.
* Ability to multitask.
* Strong interpersonal and problem-solving skills.
3. Digital Artist / Graphic Designer
Responsibilities:
* Create attractive digital artwork and graphic designs.
* Design promotional materials, flyers, banners, and advertisements.
* Develop creative visual concepts for clients and projects.
* Edit images and produce professional digital content.
* Work with design briefs and meet project deadlines.
* Maintain consistency in branding and visual identity.
Requirements:
* Knowledge of graphic design and digital art.
* Proficiency in tools such as Adobe Photoshop, Illustrator, CorelDRAW, or Canva.
* A creative mindset and strong attention to detail.
* Ability to provide a portfolio of previous work.
* Good time management and teamwork skills.
GENERAL APPLICATION REQUIREMENTS
1. All applicants must submit an updated Resume or Curriculum Vitae (CV).
2. Applicants for digital design positions should include samples or a portfolio of previous work.
3. All applicants must be available to resume immediately.
4. Applicants must demonstrate professionalism, commitment, and willingness to work.
5. Previous experience is an advantage, but qualified entry-level applicants may also apply.
IMPORTANT NOTICE:
Only applicants who submit their Resume or CV will be considered for the projects. Applicants must be ready for immediate resumption.
Shortlisted candidates will be contacted with further details about the projects, interviews, and resumption arrangements.
Apply now and become part of our growing creative team!