Role Description

The Manager, Learning Systems & Enablement oversees the day-to-day operations, administration, and continuous improvement of RTX’s enterprise learning technology platforms, including Workday Learning, LinkedIn Learning, Articulate, Synthesia, and related systems.

• Focuses on operational execution, requirements analysis, and delivery of assigned technology initiatives.
• Partners with business units, HR Digital Technology (HRDT), vendors, and learning stakeholders to maintain reliable and compliant platforms.
• Supports enterprise technology assessments, coordinates approved implementations and integrations, and advances AI-enabled process improvements.
• Oversees administration, access, licensing, vendor coordination, issue resolution, testing, releases, and enhancements across learning platforms.
• Executes established Workday Learning governance standards, maintains data quality, and course catalog accuracy.
• Conducts audits and supports licensing and compliance requirements.
• Documents existing platforms, stakeholders, use cases, utilization, costs, integrations, and business and technical requirements.
• Delivers assigned migration, integration, consolidation, and implementation workstreams in alignment with the Senior Manager’s roadmap.
• Supports platform and LXP evaluations through research, requirements documentation, vendor comparisons, RFP coordination, and analysis.
• Executes approved AI and automation initiatives by assessing use cases, coordinating pilots and testing, and documenting processes.
• Partners with Workforce Intelligence and HRDT to maintain and improve reports, dashboards, data validation, utilization analysis, and governance metrics.
• Coordinates communications, documentation, job aids, training, and change management activities to support technology changes and user adoption.
• Travel up to 10–20%.

Qualifications

• A University Degree or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years experience.
• Experience in learning technology, HR, learning and development, enterprise systems, business analysis, or related fields.
• Experience in gathering requirements, analyzing business needs, and coordinating technology projects or workstreams across teams.
• Possess analytical, organizational, communication, documentation, and stakeholder management skills.
• Demonstrated capability to manage competing priorities and deliver high-quality work with minimal supervision.

Requirements

• Proficiency with Workday Learning, including administration, governance, reporting, testing, or support for LMS implementations, migrations, or integrations.
• Experience with SaaS applications, vendor coordination, licensing, platform enhancements, or related technologies such as Articulate, LinkedIn Learning, or Synthesia.
• Familiarity with AI-enabled tools, workflow automation, reporting, data analytics, or platform rationalization.
• Demonstrated experience in requirements analysis, vendor evaluations, or RFP coordination.
• Certification in project management, business analysis, or change management is preferred.

Benefits

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child and elder care services.
• Teladoc Medical Experts, second opinion program.
• And more!