Job ID: 10439260 | Amazon.com Services LLC

The Fulfillment Center Learning Manager (LM) is an active member of the FC’s Leadership Team, driving and supporting site performance and network initiatives. The Learning Manager actively manages a team of training specialists, overseeing their development and productivity, and ensuring their work aligns with internal customer needs. By partnering with operations, building support teams, Senior Leadership, and external customers such as ACES, PE Field Team, and Business Partners, the LM drives positive impacts on key business metrics including safety, quality, productivity, and customer experience. The LM oversees day‑to‑day operations of the learning organization within the Fulfillment Center, including associate and manager onboarding/training and compliance with policies, procedures, and standards.

Key Responsibilities

• Maintain safety and compliance training, ensuring targeted safety metrics are achieved or exceeded.
• Manage the department to meet benchmark standards, auditing and implementing actions to sustain and improve performance.
• Set and communicate goals and objectives across multiple teams including Finance, Operations, Support, and Business Partners.
• Contribute to operational strategy, including financial and learning inputs/outputs.
• Use available data and tools to analyze and construct strategic plans that maintain and/or improve performance.
• Act as a Continuous Improvement SME.
• Communicate processes and changes, ensuring teams are prepared for implementation and adoption.
• Simplify complex information to construct executable plans.
• Compose effective verbal and written communication and identify the appropriate forum for each.

Basic Qualifications

• Bachelor’s degree or equivalent, or 2+ years of learning design, learning science, instructional design, educational psychology, or similar field experience.

Preferred Qualifications

• Master’s Degree in a related field.
• Resume that shows steady progression in Training/Learning Management for the last 5+ years.
• Experience managing an operation leading process improvements through Lean process, Kaizen, and Six Sigma principles.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: This position requires working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully to ensure exceptional customer service; and following all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position, including adherence to company policies, sound judgment, stress management, and safeguarding business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and an option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at

USA, CA, San Bernardino - 79,700.00 - 119,600.00 USD annually