Job Description:

• Implement Magaya products and solutions for new customers.
• Applying past operational expertise to improve customer experience and value.
• Manage, train, and mentor the greater Professional Services team.
• Coach and evaluate implementation work.
• Project Management: Oversees and supports project plans and ensures that implementations are completed on time, within budget, and meets client expectations.
• Collaborate with solutions developer team and ensure compliance with all client requirements and provide appropriate training to clients and ensure efficient implementation of all solutions and modules.
• Report to management status of all ongoing projects and issues.
• Guarantee department processes execution.
• Performs other related duties assigned by management.

Requirements:

• At 2-5 years of experience in the related area as an individual contributor or leader:
• International Freight Forwarding and Consolidations
• Warehousing, Supply Chain, 3PL Provider
• NVO Consolidations (Ocean and Air)
• Experience operating or implementing Customs Compliance ,Supply Chain Management,3PL and International Freight Forwarding software a huge plus (examples Magaya,CargoWise,GoFreight,Descartes, Flex Cargo)
• Accounting Functions related to managing a logistics operation (P&L, AR/AP, Ops Bonus and Shipment margin, International Tax, Foreign Exchange)
• Organizational change/Change Management
• Well Rounded in Operational Processes: (Inventory Management, Purchase Order Management, Work Order/Project, Quote to Booking, Pricing, Warehousing, Storage Rules, Billing/Rating/Costing, Compliance, Foreign Agent/Agent Operations)
• Ability to propose creative technical and/or operations solutions to challenging problems and communicate technical and operational concepts and specifications clearly and efficiently.
• Ability to work with a variety of customers from different departments in large and small groups.
• Adaptable to various work settings and able to serve in an advisory leadership role.
• Strong personal initiative and ability to execute with minimal oversight.
• Computer skills required: Microsoft Office, Project Management Software, Salesforce, JavaScript preferred.
• Proficiency in English (additionallanguageproficiencya plus–Spanish, French, etc.…)

Benefits:

• (Remote) Work from Home Structure
• Paid Time Off Programs
• 2 Wellness Days
• Flexible Vacation Program as needed with Manager approval
• Sick Leave Minimum of 5 sick days per year, with additional days determined by state-specific regulations.
• Paid Holidays 11 major holidays paid
• 2 floating holidays per year
• Medical, Vision, and Dental Plans through United Healthcare
• Coverage begins on the first day of the month following 30 days of employment
• 3 plan levels to choose from
• APL (Gap Plan)
• Supplemental coverage presented with regular insurance coverage to assist with Deductibles on larger or hospitalized procedures
• UHC STD, LTD, and Life Insurance
• Coverage is effective on the first day of employment.
• 401(k) Retirement Plan Eligibility begins the first day of the month following 90 days of employment
• Immediate vesting
• Company match up to 4%
• Magaya does offer Work Visa Sponsership