Job DescriptionJob DescriptionWe're Hiring :Remote Pharmacy Technicians (Full-Time Weekend PT)Must reside in OH, NC, SC, GA, FL, or VARemote Growth OpportunitiesAre you a licensed pharmacy technician with retail experience looking for a career beyond the counter? Want to use your skills to actually make a difference in the lives of Medicare members--all from the comfort of home?PSyn, Inc., a pharmacist-led managed care consulting firm, is expanding our operations and we're looking for 3 full-time and Pharmacy Technicians to join our high-performing remote team.What You'll Do :Assist Medicare members with rejected pharmacy claimsWork directly with providers and pharmacies to process prior authorizationsComplete outbound service calls for adherence and refill remindersManage escalated service issues and ensure accurate resolutionDocument workflows and maintain compliance with quality standardsThrive in a fast-paced virtual call center environment? What You Bring :Registered or Certified Pharmacy Technician (required)2years retail pharmacy experience (required)2years customer service experience (required)High attention to detail, problem-solving skills, excellent customer service skills, and empathyComfortable with Microsoft Word, Excel, and virtual workflowsManaged care or PBM experience is a plus, but not requiredBilingual (English / Spanish) is a plusWork Environment Requirements :As a fully remote position, team members must have a dedicated, distraction-free workspace in their home that supports focused work and protects member privacy.Because this role involves handling sensitive health information (PHI) and conducting member calls :Your work area must be separate from common living spaces , such as kitchens or living rooms.If children or dependents are present during work hours, appropriate childcare arrangements (e.g., daycare or school) must be in place.Headsets and a secure internet connection are required to ensure professional and confidential communication.What We Offer :Fully Remote Work Environment17 Days of PTO per yearPaid Holidays :New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, and Christmas DayHealth Insurance Support :Up to $300 / month plus a $500 bonus every 6 months401(k) Matching :3.5% after 6 months, with a 2-year vesting periodClear path for career advancement into Team Lead, Supervisor, and Program Manager rolesMission-driven culture and supportive leadershipSchedules :Full-Time Roles :Tuesday-Saturday or Wednesday-Sunday (regular schedule to include weekends) available shifts (11-7 Weekdays and 9-6 Weekends)Note we are only looking for team members that include weekends in their work schedule and work till 7pm for weekdays.Please only apply if you can accommodate this scheduleImportant :To be considered, you must reside in one of the following states :Ohio, North Carolina, South Carolina, Georgia, Florida, or VirginiaApply today and join a team where your voice matters and your skills are valued.Help us make prescription drug benefits simpler and more accessible--one member at a time.Salary :$14.00 - $21.00 per hour based on experienceWork Location :Remote.