Note: The job is a remote job and is open to candidates in USA. Verizon is a telecommunications company that connects people and businesses through communications networks. The Principal Engineer, Network Design will support post-GA core network performance for LTE Evolved Packet Core and 5G standalone core networks by monitoring KPIs, analyzing data, optimizing network performance, and resolving customer-impacting issues. The role also supports network projects, troubleshooting, automation, standardization, and team mentoring.

Responsibilities

• Identifying, documenting, and investigating KPI anomalies impacting the user experience and overall performance of the core network from cell site to the Internet
• Performing big data analysis and visualization to provide new business insights to improve the customer experience
• Participating in the planning, testing, and integration phases of various projects to upgrade, redesign, and integrate new and existing services
• Researching and understanding the end-to-end network architecture and call flows from the UE to the Internet for all services including 4G LTE, VoLTE, NNI, and 5G NSA/SA
• Utilizing various software tools to proactively identify, investigate, and resolve anomalies with various key performance indicators (KPIs), log messages, call flows, and raw packets
• Improving the performance observability of the network and network functions in regards to accessibility, retainability, mobility, and integrity
• Participating with team standardization efforts across the country for either tools, processes, or data analysis
• Helping to mentor other team members by providing knowledge transfers and training
• Providing support to our network assurance, network repair bureau, and regional RF system performance teams and assist troubleshooting urgent customer impacting issues
• Exploring and developing new ways to improve efficiency and effectiveness through automation and process improvement
• Working directly with Sub-markets on any customer or core KPI impacting issues
• Notifying sub-markets for upcoming activity that may result in KPI impact
• Helping analyze third party drive results
• Participating in a high performing team environment focused on producing results and moving forward every day

Skills

• Bachelor's degree or four or more years of work experience
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training
• An Engineering degree
• Experience with IP networking or network software/programming, or equivalent detailed coursework in IP networking topics
• Knowledge of 3GPP LTE and 5G NSA and SA network interfaces, network elements, and end-to-end call flows
• Experience with deep packet inspection and raw packet collection and analysis
• Experience with performance and network management tools such as SevOne,Netscout, Wireshark, Grafana, RTT, XLPT, Airwave etc
• Experience with claude, gemini and other AI based tools

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• Basic life insurance
• Supplemental life insurance
• AD&D insurance
• Identity theft protection
• Pet insurance
• Group home and auto insurance
• Matched 401(k) savings plan
• Up to 8 company-paid holidays per year
• Up to 6 personal days per year
• Paid parental leave
• Adoption assistance
• Tuition assistance
• Premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role
• Newly hired employees receive up to 15 days of vacation per year, which grows with additional service
• In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager.

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