REMOTE Slack Platform Admin
Job Description
We are seeking a Slack Admin to support and mature an enterprise-wide Slack environment. This role will play a key part in expanding Slack capabilities across the organization, enhancing user experience, and ensuring a secure, scalable collaboration platform.
Key Responsibilities
•Lead the administration, support, and optimization of Slack across a large enterprise environment
•Troubleshoot and resolve complex Slack issues across users, integrations, and system configurations
•Design, build, and deploy new Slack features, workflows, and integrations to improve collaboration and productivity
•Drive Slack enablement initiatives, including:
-Security posture enhancements (compliance, governance, access controls)
-Implementation and rollout of AI-driven capabilities within Slack
•Partner with cross-functional teams to roll out new Slack capabilities and drive adoption at scale
•Provide ongoing support and improvements for collaboration tools beyond Slack, including Microsoft Teams, Zoom, Webex, and/or enterprise voice/telephony services
This will be a fully remote position, working 30-40 hours/week.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Skills and Requirements
-4+ years of hands-on Slack experience in an enterprise environment
-Strong experience troubleshooting Slack platform issues, and Slack administration and configuration
-Experience building features and rolling out features in Slack
-Experience with Slack security, governance, and AI enablement
-Experience supporting and troubleshooting other unified communications platforms (Teams, Zoom, Webex, voice systems)
