JOB DESCRIPTION

Business Unit/Role Specific Info

Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to Fortune 500 companies. We back businesses so they can do more business, with a mission to be the undisputed leader in financial and membership services - responsibly driving double-digit revenue growth. We do that by offering a diverse range of payment and cashflow tools, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage a full range of their financial and payment needs.

Within GCS, the Marketing team is responsible for creating an end-to-end global marketing strategy and distribution plan for our prospect & customer segments around the world. We’re looking for graduate level interns to support the GCS marketing vision as a Marketing Intern. This is a fast-paced team driving the development of commercial customer solutions at America Express.

RESPONSIBILITIES

How will you make an impact in this role?

• Conduct market, competitive, and customer research to uncover insights that inform creative marketing strategy and future enhancements to the customer experience.
• Analyze customer feedback and market trends to support the development of compelling marketing content and messaging tailored for commercial audiences.
• Design ideas for marketing campaigns and customer engagement strategies to drive business growth and deepen customer relationships.
• Collaborate with cross-functional teams including Product, Analytics, Technology, Legal, Compliance, and other key stakeholders.
• Prepare presentations, reports, and recommendations that communicate findings and support decision-making.

QUALIFICATIONS

Minimum Qualifications

• Currently enrolled in full-time graduate degree program.
• Graduate degree candidates must have a graduation date between December 2027 and June 2028.
• Candidate with 3+ years of relevant professional experience

Preferred Qualifications

• Demonstrated interest in commercial payments and marketing.
• Strong analytical and problem-solving skills with the ability to distill complex concepts or problems into clear insights and recommendations
• Intellectual curiosity and desire to continually learn about the changing payments landscape and emerging technologies.
• Ability to collaborate with and build strong relationships with leaders, colleagues, and cross-functional partners across the enterprise to deliver value.
• Strong project management skills, communication skills, and attention to detail. Ability to manage multiple priorities at one time.
• Excellent written and verbal communication skills with ability to present ideas clearly and concisely.
• Demonstrated resilience, proactive mindset, and a willingness to challenge the status quo and drive continuous improvement.
• Proficiency in analytical and presentation tools, including MS Excel and PowerPoint.
• Experience using AI tools (e.g. ChatGPT, Microsoft Copilot, etc.) to enhance research, analytics, problem solving, and productivity.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

ABOUT US

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

ABOUT THE TEAM

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.