Convention Services Manager
Yearly<br><br><strong> Highgate Hotels <br><br></strong>Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.<br><br>With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.<br><br>With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com<br><br><strong> Location <br><br></strong>Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you’ll stay at one, play at two — with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you’re looking for family fun, a romantic retreat, a group getaway, or anything in between, it’s all here at TradeWinds Island Resorts. https://www.tradewindsresort.com/careers<br><br><strong>Overview<br><br></strong>Follow your passion all the way to paradise at TradeWinds Resort , a consistently rated Tampa Bay Times Top Workplace! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach.<br><br>Responsible for the management of all aspects and functions of the Convention Services Department in accordance with Hotel standards. Coordinates arrangements and details for clients' functions. Directs, implements and maintains a management philosophy that serves as a guide to Convention Services staff.<br><br><strong>Responsibilities<br><br></strong><ul><li> Anticipate client and individual guest needs associated with execution of event </li><li> Resolve complaints and requests to client satisfaction. </li><li> Maintain complete knowledge of daily scheduled group functions, times, locations, amount of people and specified requirements. </li><li> Review sales and labor costs for previous day; resolve discrepancies with Accounting. Track actuals against budget. </li><li> Manage group room blocks up until contracted “cut off” </li><li> Prepare accurate deposit invoices </li><li> Review Final bill for completeness and accuracy. </li><li> Prepare and distribute, in a timely manner, accurate Banquet event orders. <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li> Minimum (2) two years of college, degree desirable. </li><li> Excellent written and oral communication skills. </li><li> At least 2 years experience in a similar position in similar operation preferred. </li><li> Experience with Delphi </li><li> Experience with Microsoft Office- particularly Word, Excel, and Powerpoint </li><li> Catering sales experience preferred </li><li> Knowledge of Superior relationship-building skills and able to effectively network. </li><li> Fluency in a foreign language preferred.</li></ul>
