Slack Administrator

Job Description:

• Administer and govern our enterprise Slack workspace, including user provisioning, channel management, app permissions, and workspace settings.
• Develop and manage the Slack/Salesforce FSC integration workstream in collaboration with the FSC development team.
• Configure and manage Slack Connect channels to support external advisor and partner communications.
• Evaluate, deploy, and manage Slack apps and workflow automations using Workflow Builder to drive efficiency for advisor operations teams.
• Enforce compliance and data retention policies through close coordination with Legal, Compliance, and IT Security teams.
• Monitor and analyze workspace usage, generating insights to inform and enhance our communication strategy.
• Act as the internal subject matter expert and point of escalation for all Slack-related technical and usage issues.
• Maintain up-to-date documentation for workspace configuration, integration architecture, and governance protocols.

Requirements:

• 2+ years of experience administering Slack in an enterprise environment.
• Proven experience managing Slack apps, bots, and workflow automations.
• Deep understanding of Slack Enterprise Grid or Business+ administration features.
• Familiarity with SSO/SCIM provisioning and identity management integrations.
• Strong ability to navigate ambiguous ownership scenarios and define clear RACI roles across teams.

Benefits:

• Health insurance
• Retirement plans
• Professional development opportunities
• Bonuses